Elk Grove CA, 95757
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I requested transport from San Diego to Alhambra and transport was ok but the Transporter Brandon took the title and never gave it to me. I called him and he said he would mail it to me. 3 weeks go by and he said the title was sent back and asked for my address again. Another 2 weeks go by and I still have no title. Customer service has no system in place to hold the transporter accountable for his lack of professionalism. Their advice was to call Copart and ask for a duplicate title. Now the car is sitting and unsellable and I am loosing money. What a joke!
I requested transport from San Diego to Alhambra and transport was ok but the Transporter Brandon took the title and never gave it to me. I called him and he said he would mail it to me. 3 weeks go by and he said the title was sent back and asked for my address again. Another 2 weeks go by and I still have no title. Customer service has no system in place to hold the transporter accountable for his lack of professionalism. Their advice was to call Copart and ask for a duplicate title. Now the car is sitting and unsellable and I am loosing money. What a joke!
They never called me back. It took over a month to have it get shipped and when it did it took a week to get it to me. Not good service…
