1201 Avenue K
Brooklyn NY, 11230
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I worked with Tom Smith, who was extraordinarily helpful in trying to help me find options to ship my Porsche cross country. Tom was always extremely responsive and kind/friendly, and he worked tirelessly to find drivers/shippers for my unique situation (I only had a 2 day window for my car pickup). It isn’t always easy to trust people, but with Tom, I knew I had someone who has hard working and cared more about my satisfaction than profit. Would definitely work with Tom and Safeeds again if given the chance!
Exceeded expectations. We spent quite some time bringing an old family-favorite puddle-jumper from small isolated New England town to south Florida. Selena at Safeeds Transport had great off-season prices & was able to work through details to make it happen. Customer support by phone, text, contracts by email & follow-up: all A+ Thank you!
I’m just sharing my experience with this company, I don’t know the story behind the science so I can’t judge it.
The sale person, Sam, gave me very good quote to transport my car from CA to GA, the quote is $1050 and he added $150 for his broker fee, total $1200, it is totally fine to me. He gave me a driver phone number two days before the pickup date, I contacted the drive to confirm, everything is good. The payment method is when the driver pickup my car, I will venmo Sam $150, then the rest $1050 will be paid to the driver on the delivery day with cash, great deal.
On the pickup day, the problem happened. the driver messaged me his truck is broken, he can’t pickup my car. I called Sam, he said he will be looking for another driver, I should not be worried. 15mins later, he said he has a new driver can pick up my car today but that driver asked for $200 more, $1250, so total is $1400, lol. He said it is not his fault, that is what driver asked. What kind of contract this company have with the driver? so the driver can just easy to say my truck is broken then leave the customers in a tough position?! the weird thing is Sam said the driver wanted to have a deposit $150 so I had to venmo him total $300 at pick up time and will give the driver $1100 in cash when deliver. If I connect the first payment and the second payment method, I’m thinking he just tried to get $300 commission instead of the driver ask more.
Anyway, my car arrived, the driver is nice, just loose the trust on the broker
