Find The Right Car Carrier For Your Move

I originally got my quote in April 2023 from this company, for $850 from AZ to WA. The shipment was scheduled for mid June 2023. The driver was late and I had to reschedule (and pay more) for being out of town since the date got pushed out. I then rescheduled it for a couple weeks later and it was another week late. When the driver arrived I received a call that the carrier would not pick up my vehicle unless I agreed on a $300 payment for “extra weight”, when in the contract it states there’s 200 LBS. complimentary luggage, and there’s absolutely no way I exceeded that weight. I told them there was already a contract with a locked in price, and the representative told me that since they’re just the broker that gives out rough estimates, it’s ultimately on the driver company to give a final price. This whole experience has been terrible and I would not recommend using these guys. I’ve gotten nowhere with answers, and who knows when I’m going to get my refund. The representative told me 3-5 business days. I had to contact the owner to make sure I got my original deposit back as well. This was such a joke. I would give 0 stars if I could. Lesson learned.

Just check Safeeds FMCSA authorization and tell me what it says .. NOT AUTHORIZE !! That should tell you all you need to Know.!!

‼‼ buyer beware.‼‼

‼‼their method is simple. generate fake 5 star reviews on every website to appear as a trustworthy company on the surface. once you dig deeper you start seeing the cracks. ‼‼

‼‼ read fake reviews. they post fake ones every day to bury the real reviews and experiences. the amount of daily reviews is a red flag‼‼

‼‼ sort by lowest rating. they all say the same thing. bait and switch tactic. go to their facebook. go to their bbb page. you’ll see how fake this company is ‼‼

1)this company is a pure scam. based out of an apartment. look at the address. the first red flag was all the fake reviews that google is allowing. if you look closely you’ll see that over 90% of them are new accounts with only 1 review. these reviews were all created by this sham auto broker. the most generic english names and hints of repeated broken english were another sign.

2) your agent will copy and paste grammatically correct responses. they’re never available when you try to call them. when you ask questions outside the script their fake agent persona breaks down and you realize exactly who you’re dealing with. dont listen to all these fake agent names like “bob”, “christian”, “kevin”, “richard” etc. they’re all the same person.

3) they don’t honor the contract you sign. call your bank for a chargeback on the deposit. i was quoted $900 for a move. once the driver showed up he doubled the price to $1800. the driver wanted cash payment with no receipt. i reached out to the agent and he didn’t care at all. the first $200 deposit is their commission. everything else is due to the driver. once you pay they don’t care.

4) they prey on your lack of time. once the driver shows up it’s probably too late for you. you have no choice but to pay up. you probably have a flight to catch or have to leave town to your next destination. they won’t give you the company information until the day of pickup so can’t call in to confirm the final price. you don’t even know whos picking up your vehicle until the day of

5) do not do business with these scammers. they generate fake reviews every day to bury the real 1 star reviews and reach out to google to delete them as well.

edit: this company continues to harass me from different numbers trying to get me to remove my negative review. i will continue to edit and bump this review to the top so everyone can be aware of how scummy this company is. they even threatened me with phony legal action.