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SGT AUTO TRANSPORT

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220 N. Main St. Suite 500
Greenville SC, 29601

3.0
3.0 out of 5 stars (based on 92 reviews)
Excellent43%
Very good7%
Average0%
Poor3%
Terrible47%

In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.

Reviews

May 1, 2023

SGT Auto Transport is the epitome of how a company should conduct themselves. They were responsive from the initial contact until my vehicle was delivered. My vehicle was transported from Nevada to Virginia in just under 3 days. Prices are extremely competitive if not better than companies rated lower. 100% satisfied with the company as well as the transport driver. Highly recommend using them for any vehicle transport services.

Jomoore T.
May 1, 2023

vehicle was picked a few days after i hired sgt. took a few days to arrive. came in closed trailer for an excellent price. sgt was a great choice.

Mark H.
April 7, 2023

Absolutely do not recommend this company. We picked them after comparing several online brokers for car shipment, this one initially appeared to have positive reviews however the process for placing the order and providing them the information asked turned out to be a huge hassle. In terms of price they are about in the middle, not the cheapest (by a few hundred dollars) but also not the most expensive.

We were misinformed multiple times by their phone agents that we had signed their shipping agreement and provided all the information that was needed and that our car would be picked up in the next 1-2 days. This is untrue, apparently in their system our order was not processed when we were told on the phone that it was which resulted in multiple delays. Our car has still not been picked up and now they are saying that the latest that it can be picked up is 6 days after our requested pick up day. In our most recent phone call with their hotline, they are now saying that all weekend days, holiday days do not count towards processing time. They are also saying that the day before the Fourth of July, which was Monday 7/3 was also a holiday for them. I wish that they had been 1) transparent about their policy of 1-3 “Business days” pick up to not include weekends or randomly, the day before major holidays and 2) actually being able to check in their system whether or not all order details are in place and everything being ready to be assigned a transporter. Unfortunately despite now 4+ phone calls to their company we have not been able to speak to anyone who appropriately addressed our frustrations and basically keep telling us that everything is fine and keep pushing back the day that the car can be picked up. This is why we do not recommend this company. Look elsewhere if you expect on time pick up.

Allan Nash

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