220 N. Main St. Suite 500
Greenville SC, 29601
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Arranged transport for my daughters vehicle from Texas to Virginia. I paid extra for a guaranteed 2 day window. At the end of the second day my daughter called and said the car was still not picked up. I called SGT Auto Transport and asked the status. They could not get ahold of the driver they contracted with and said they would call me back. After 2 hours I still did not hear anything. I asked my daughter to forward the email SGT Auto Transport sent with the driver details. I called the phone number listed and it was a disconnected number. I looked up the business and it had only 1 review (POINTA LOGISTICS LLC). Why would SGT Auto Transport contract with a company with 1 review and a driver phone number that is disconnected. Anyway I had to find a new carrier last minute since my daughter was flying out of the state the next day. DO NOT USE SGT Auto Transport they work with unreliable drivers.
I had two cars shipped with SGT Auto Transport.
The first one went fine, but the second car was a nightmare. I had made the reservations weeks in advance.
For the second car my Telluride they missed the three day window which left me scrambling to make my air flights. Then the called back on the fourth day they said they would charge me MORE money to pick it up.
So they didn’t agree to either the price or the days for the quote.
This is unacceptable for a transport company. No negotiation could reduce the price to match what was their quote. This is a shady business practice.
I don’t recommend them.
