220 N. Main St. Suite 500
Greenville SC, 29601
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Crooks!!
They “guaranteed” me that their quoted rate of $950 would not change. On the final day of available pickup, they jumped the price to $1,120! They knew I couldn’t say no.
Communication was also terrible – no notice of pickup, and I had to contact them multiple times to get a notice of when it was going to be delivered. When I did finally did get an update, I had to race home to take delivery as the driver was less than an hour away.
Don’t fall for it like I did. I’ve used Montway Auto Transport in the past, and wish I would have used them again. Night and day difference in business professionalism.
From the start I felt in my gut not to go with this company, but I did. They got me a driver immediately, but after mentioning a military discount, I was told no, because the contract was already booked and agreed upon. Well that driver canceled, so now a new driver had to be found. I asked then could I have the military discount and they refused because even though a new driver was not yet found, a price was agreed upon, which was false with a new driver. Once my vehicle arrives, the driver strapped my car down with straps through the wheels, which damaged them. While the driver is unloading my car, he floors the vehicle in reverse which almost runs me over and rips his cable down off of his ramp. This is all on video. This is not an “experienced” driver in my opinion. It has now been 21 days since I was told I would get refunded due to the damage of my wheels. I sent in a quote to get the wheels fixed and they refused the quote saying it was fake. I had the same company get a new quote with their card as well attached to the quote. I was then told I would be paid on Monday, for the second time and no response as usual. I always get an email saying the carrier has agreed to pay, but won’t. Also a business that does their transactions through Venmo, cash app, etc. seems shady to me and it is.
THE COMPANY IS NOT LIABLE FOR ANY DAMAGES. They stated they can only see if the driver will pay for the damages, which he refuses. DO NOT HIRE THESE PEOPLE.
From the start I felt in my gut not to go with this company, but I did. They got me a driver immediately, but after mentioning a military discount, I was told no, because the contract was already booked and agreed upon. Well that driver canceled, so now a new driver had to be found. I asked then could I have the military discount and they refused because even though a new driver was not yet found, a price was agreed upon, which was false with a new driver. Once my vehicle arrives, the driver strapped my car down with straps through the wheels, which damaged them. While the driver is unloading my car, he floors the vehicle in reverse which almost runs me over and rips his cable down off of his ramp. This is all on video. This is not an “experienced” driver in my opinion. It has now been 21 days since I was told I would get refunded due to the damage of my wheels. I sent in a quote to get the wheels fixed and they refused the quote saying it was fake. I had the same company get a new quote with their card as well attached to the quote. I was then told I would be paid on Monday, for the second time and no response as usual. I always get an email saying the carrier has agreed to pay, but won’t. Also a business that does their transactions through Venmo, cash app, etc. seems shady to me and it is.
THE COMPANY IS NOT LIABLE FOR ANY DAMAGES. They stated they can only see if the driver will pay for the damages, which he refuses. DO NOT HIRE THESE PEOPLE.
