SHERPA AUTO TRANSPORT
- www.sherpaautotransport.com
- (855) 497-7630
- Standard Member
5605 Carnegie Blvd
Charlotte NC, 28209
4.5
4.5 out of 5 stars (based on 71 reviews)
Excellent82%
Very good5%
Average3%
Poor3%
Terrible7%
5605 Carnegie Blvd
Charlotte NC, 28209
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Exceptional Customer Service! Superb Service all the way around. Must remember … It’s a process! Be patient . Used them twice in a month – both times had great communication and carriers they used were great and seemed truly fully vetted. Ratatati & 1MD transported my vehicle with great care & communication. Both drivers were kind & pleasant – they were both foreign but communicated exceptionally well- no problems! One shipment took the entire 5 day window for carrier assignment then 2 days for pickup to our area – was getting a little worried. All worked out though . They honored their price lock guarantee and got things moving with a carrier by pitching in as promised by day 5. Also, they always answered the phone (in my 2 experiences ) … That goes a long way in easing concerns & stress level! By second use of them – I was a pro at understanding the process. Highly recommend! 10/10!
Exceptional Customer Service! Superb Service all the way around. Must remember … It’s a process! Be patient . Used them twice in a month – both times had great communication and carriers they used were great and seemed truly fully vetted. Ratatati & 1MD transported my vehicle with great care & communication. Both drivers were kind & pleasant – they were both foreign but communicated exceptionally well- no problems! One shipment took the entire 5 day window for carrier assignment then 2 days for pickup to our area – was getting a little worried. All worked out though . They honored their price lock guarantee and got things moving with a carrier by pitching in as promised by day 5. Also, they always answered the phone (in my 2 experiences ) … That goes a long way in easing concerns & stress level! By second use of them – I was a pro at understanding the process. Highly recommend! 10/10!
Communicated well. There was a small snafu and they quickly addressed it and made things right. I would use again.