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SHERPA AUTO TRANSPORT

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5605 Carnegie Blvd
Charlotte NC, 28209

4.5
4.5 out of 5 stars (based on 71 reviews)
Excellent82%
Very good5%
Average3%
Poor3%
Terrible7%

In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.

Reviews

February 2, 2024

Exceptional Customer Service! Superb Service all the way around. Must remember … It’s a process! Be patient . Used them twice in a month – both times had great communication and carriers they used were great and seemed truly fully vetted. Ratatati & 1MD transported my vehicle with great care & communication. Both drivers were kind & pleasant – they were both foreign but communicated exceptionally well- no problems! One shipment took the entire 5 day window for carrier assignment then 2 days for pickup to our area – was getting a little worried. All worked out though . They honored their price lock guarantee and got things moving with a carrier by pitching in as promised by day 5. Also, they always answered the phone (in my 2 experiences ) … That goes a long way in easing concerns & stress level! By second use of them – I was a pro at understanding the process. Highly recommend! 10/10!

Jos V
February 2, 2024

Exceptional Customer Service! Superb Service all the way around. Must remember … It’s a process! Be patient . Used them twice in a month – both times had great communication and carriers they used were great and seemed truly fully vetted. Ratatati & 1MD transported my vehicle with great care & communication. Both drivers were kind & pleasant – they were both foreign but communicated exceptionally well- no problems! One shipment took the entire 5 day window for carrier assignment then 2 days for pickup to our area – was getting a little worried. All worked out though . They honored their price lock guarantee and got things moving with a carrier by pitching in as promised by day 5. Also, they always answered the phone (in my 2 experiences ) … That goes a long way in easing concerns & stress level! By second use of them – I was a pro at understanding the process. Highly recommend! 10/10!

Jos V
January 27, 2024

Communicated well. There was a small snafu and they quickly addressed it and made things right. I would use again.

Stefanie C.

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