Los Angeles CA, 91602
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Stellar 5-star service ranging from exemplary office communication (Renee) to final delivery. This was my second time using Ship-a-Car Direct. Not only did I get my preferred pickup day for coast-to-coast delivery, I also received a bonus with covered transport for the price of open transport (lucky to be matched with a driver offering this service). My CLEAN car arrived in record time with my friendly driver. A flawless transaction from start to finish! I would absolutely use Ship-a-Car Direct again!
Stellar 5-star service ranging from exemplary office communication (Renee) to final delivery. This was my second time using Ship-a-Car Direct. Not only did I get my preferred pickup day for coast-to-coast delivery, I also received a bonus with covered transport for the price of open transport (lucky to be matched with a driver offering this service). My CLEAN car arrived in record time with my friendly driver. A flawless transaction from start to finish! I would absolutely use Ship-a-Car Direct again!
November 1 of 2023.
I just want to update my case After the incident, Mike, the owner of the company, reached out to me directly. He expressed his concern and took personal responsibility for the situation, involving Alex, the manager, who did a great investigation, who efficiently determined who drove my car and where it had been where everything ended to be the responsibility of the carrier who put my car Dow in Arizona. Ship a car direct refund half of the for the total Cost $687 I had spent, and also assured me they would cover any additional expenses that may arise like tolls, tickets additional they assured they would never gonna doBusiness with the carrier involved in the incident to prevent any future issues. Ship a Car demonstrated responsibility and acted promptly to resolve the situation.
