Los Angeles CA, 91602
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November 1 of 2023.
I just want to update my case After the incident, Mike, the owner of the company, reached out to me directly. He expressed his concern and took personal responsibility for the situation, involving Alex, the manager, who did a great investigation, who efficiently determined who drove my car and where it had been where everything ended to be the responsibility of the carrier who put my car Dow in Arizona. Ship a car direct refund half of the for the total Cost $687 I had spent, and also assured me they would cover any additional expenses that may arise like tolls, tickets additional they assured they would never gonna doBusiness with the carrier involved in the incident to prevent any future issues. Ship a Car demonstrated responsibility and acted promptly to resolve the situation.
Greatly appreciate David taking the time to help me learn about the car shipping process and what to consider before making a decision to ship across the country. He has followed up several times to see if I have any questions and looking out for my best interest with his recommendations. Highly recommend contacting David!
I’ve shipped two cars with them and recommended this place to my friend and her mom. All cars (7 in total) were delivered perfectly, for a reasonable price on time. The drivers all seemed trustworthy and professional. I would use the again
