55 NE 5th Ave Suite 402
Boca Raton FL, 33432
In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.
Real Transport Reviews © 2023
These reviews are posted by individuals who claim to be customers of the reviewed auto transport company. Their views are their own.
Companies and visitors are responsible for choosing companies independently of Real Transport Reviews’ visitor information.
Please inform us of any possible false reviews or reviews posted by fraudulent individuals.
Please contact us to report any misuse of our site.
Cognitive dissonance is the name of the game in auto transport.
I shoulda just gotten in my own truck, taken four days off, driven 1350 miles to Mississippi, bought a cheap tow bar, and done it myself. With the exception of the man who eventually released my car to me (who does NOT work for SYCN, to be perfectly clear), almost every step in this process was completely botched.
-“Look, It’s gonna cost $1100. Those guys that quoted $700 are just lowballing you on the shipping boards, and hoping for the best. You probably won’t get a call back from half those guys.”
-“We’re not just auto shippers, we’re logistics experts.”
-“Dude, I’m a badass, I’ll get that car shipped for ya.”
-“Yeah, man, got you a driver who will be there on Friday, shipment in no more than five days.”
75% of the above is false.
By the time Friday came around, I had calls from other shippers offering to pick up the car on Friday, for $700. One guy claimed he was within 10 minutes of the place!
Guess what – the CAR WASN’T PICKED UP ON FRIDAY. I made it eminently, painstakingly, crystal clear that the pickup location was NOT open on weekends. So the key was hid somewhere on Friday evening by the folks in Mississippi, and the driver picked up the car a day late. So much for logistics expertise.
I’m still expecting my car on Wednesday, because I received an email stating It was on time. l called SYCN three times on Wednesday, and finally, I get a call at 4:45…
“My truck is broken down. I am in Sayerville, New Jersey.”
Irate beyond words, I call back SYCN, and they tell me it might be delivered on the weekend. Unacceptable. I sternly requested that I be partially compensated for this nonsense. I know the driver can’t help what happens to his truck, which is why I’m not blaming him, but I dunno, have you heard of, say, GETTING ANOTHER TRANSPORTER to the location? There were six cars on the thing – two Ram 3500s with car trailers would have done just fine.
And yes, I can speak from authority on this, because I work in transport too. I’ve done long hauls, I’ve had my truck break down. But you know what I do when shit happens? I immediately seek ALTERNATIVE RESOURCES instead of leaving a customer to just wait. I give people discounts for unexpected maladies and delays, I take money out of my pocket to ensure customer satisfaction, I care about the people I serve, even if it’s not to my financial benefit. What goes around, comes around. Fun fact – just this past week, I gave one customer $42.50 off for starting late due to a trailer failure, and another customer just paid COST because I had to rent a truck, and we started 3 1/2 hours late. I literally made $0 for that job on 3/31, because it’s worth not pissing off a nice guy who has done nothing wrong.
“There’s no money back! You signed a contract; we don’t guarantee delivery dates!” Sure was a different tune than the self-proclaimed “badass” who was going cut the red tape and get me my car home quickly. Instead, I indeed showed up in Sayerville, NJ, with a tow bar, and $1100 cash, absolutely sick of having my car mishandled by brokers who simply… don’t… care.
The driver was able to give me $50 off. Like I said, no fault to the driver, and the gesture alone of giving me $50, essentially paying for my gas to get to Sayerville (240 mile round trip), was a golden-hearted deed. He is a true gentlemen doing the actual grunt work of auto transport.
But this broker – no different than any of the others. Talk a big game, backpedal when shit hits the fan. That’s sales for you in a nutshell.
Within a week of posting my review of SHIP YOUR CAR NOW on a transportation review website, I received a called from a representative from SHIP YOUR CAR NOW. He stated that he was calling to “Make sure I received the best experience possible”, but he was actually calling to BRIBE me. He said that our original representative “made a mistake” in how he handled our situation. When I asked for clarification on what the “mistake” was, whether it was a mis-quote of the original price or rather calling us back to tell us we had to pay more, he skirted around the question. He then offered us $100 in exchange for THE REMOVAL OF MY ORIGINAL NEGATIVE REVIEW.
I have never been so shocked by a company’s behavior as I was during this conversation. If you are reading reviews of SHIP YOUR CAR NOW and wondering why they have 5 stars, THIS IS WHY.
They are calling and offering people money to take down bad reviews. If people who had been offered this bribery were refusing it many others would be saved from dealing with this company and incurring damage to their vehicles and losing their money. DO NOT SHIP WITH SHIP YOUR CAR NOW. IT IS A SCAM.
