1001 Brickell Bay Dr.
Miami FL, 33131
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Avoid like a plague. I had to ship my car from USA to Canada and hired them despite higher pricing because Noah assured high quality service. I was promised car pick up in three days and delivery in 1-2 weeks .The car got picked on the 9th day and it took total 5 weeks for them to deliver the car. No courtesy call for delays or updates and sparse call backs. I’d have to call them every few days to hear a new reason for the delay. The attitude soon shifts to “it will get there when it gets there” , “its logistics so have no expectations” and “I told you why the delay so be satisfied with that”. Rudeness when you convey your frustration. They have the money and your car so all you feel is stuck and helpless. The Canada import broker charged higher fees than Noah told. Going with your own broker is then additional delays. Do not trust their initial estimates about taxes owed. Overall a zero star service and not the peace of mind one would hope for.
Absolutely an abysmal experience. Their Miami representatives are incompetent, the Mgr. is a bully and they fail to communicate and lie!
My vehicle was originally supposed to be picked up on Monday, then it was pushed to Wednesday, I was promised it would be delivered to SWFL on Friday. Then on Friday I was told it would be delivered on Saturday. I finally received my vehicle a week late, covered in brake dust. The driver could not follow directions, unloaded on the hwy.
The fact that they taught a 5 star rating is a complete joke. I’m sure they will try to come up with some host of excuses but I have all MY texts as they chose to hide and not directly answer question’s. I will never use their service and neither should you!
Just look at the other reviews!
Absolutely an abysmal experience. Their Miami representatives are incompetent, the Mgr. is a bully and they fail to communicate and lie!
My vehicle was originally supposed to be picked up on Monday, then it was pushed to Wednesday, I was promised it would be delivered to SWFL on Friday. Then on Friday I was told it would be delivered on Saturday. I finally received my vehicle a week late, covered in brake dust. The driver could not follow directions, unloaded on the hwy.
The fact that they taught a 5 star rating is a complete joke. I’m sure they will try to come up with some host of excuses but I have all MY texts as they chose to hide and not directly answer question’s. I will never use their service and neither should you!
Just look at the other reviews!
