1001 Brickell Bay Dr.
Miami FL, 33131
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ABSOLUTE NIGHTMARE! Our family paid “Shiplux” to ship a vehicle from New York to California. The vehicle did not arrive on time. Shiplux representatives were non-responsive and/or disrespectful and argumentative. Finally, after contacting the New York Police Department to file a Stolen Vehicle Report- Shiplux “found” the vehicle and had it delivered. They also illegally record calls (a felony crime) in California. Horrible!
Our research indicates that Shiplux is not a shipping company, rather is a just a small group of rude guys who bid out to have your car shipped with a private trucker. After they take your money, they wash their hands of the deal and you are left waiting for an unknown trucker to call – which in our case was a long time. Worse, they don’t provide adequate insurance coverage to cover your high value car.
Now the owner is blowing up our phones demanding we remove the yelp review. Go figure. Save yourself a lot of stress and find a real, professional shipper.
THE WORST!!!I don’t even know where to start. First, they were a week late picking up. They knew the 2 cars had to be delivered by Oct 7. They promised me it would. 3 different days they said the shipper was coming the next day. Finally I got so fed up and I called the actual trucking company who laughed and said they wouldn’t be picking up for at least 5 more days. Finally the cars were picked up AFTER NORMAL BUSINESS HOURS. The car was picked up Thursday night. The driver said the cars would be delivered by Saturday already 2 days later . The first car arrived a week later, again after hours but at least they delivered it to my house. The 2nd car, a GLS 450 was not on the same truck. It didn’t show up for another 6 days. Because the car is fully connected to me via the app, every time the truck opened its doors it would send me location , file level, odometer etc. The car sat on SC for 3 days. When the truck door was opened the car mysteriously had 181 extra miles on the Odometer and the fuel level was exactly the same and exact to the decimal point, which means the car was towed , not on a flatbed, but towed on its rear wheels. One of the worst things you can do to an AWD vehicle. Stay away from SHIPLUX. They promised me a full refund of their fee. Still haven’t got it so I’m disputing the charge with the credit card company. Their service sucks . And stay away from Millionaire Auto Transport who towed my car.
They damaged my RV during the move amounting to $3,400.00 and they have refused to cover the repair as contracted. I had to turn it into my insurance for the repair and it cost me $1,000.000 in deductible. This company is crooked and the service you pay for is not covered by their insurance no matter what they contract for!
