3420 Bristol St.
Costa Mesa CA, 92626
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First I requested an enclosed trailer for three antique cars for a Wednesday. The company canceled the day they were suppose to be there two hours later than scheduled. Second, it was rescheduled for the next day. The guy showed up six hours later than scheduled with an open trailer. The broker of this company is to blame due to not contacting us about the time frame, arranging the wrong trailer, and not following up on complaints I sent to him by phone and email. The company charged me before the car hauler was even there and more money than we agreed on. I can not even reach a human being by phone at the broker company anymore. Do not use this broker company!!
Eliot was my agent and he helped me get my car shipped safely and on time. Sonic is the best!!
I hired this company to move my vehicle from Mi to Fl. They gave me a price of $1075 and said they would pick it up in 4 days. They lied. They, on THE DAY they were to pick it up, came back with a price of $2800. Then $1700. Two to three times their original price! As I had no choice I had to agree as I had to have my vehicle. I then never heard from them again. After countless! phone calls to them they state the transport truck now has transmission problems. Two more days go by. THEY NEVER CALL. We call them over and over. They never communicate. I spoke with Tim once when he called with the ridiculous new price, and he was a complete jerk. Now we have no vehicle and no time to hire others. DO NOT WORK WITH THEM. All these groups are just brokers who lie to you to get your commitment and then change everything. Just an awful group who could care less about your predicament or your needs. It is all about their needs. Horrible Horrible experience. Both Tim and Karen cannot tell the truth and are just awful people. RUN FROM THIS COMPANY!
