SOUTH BEACH TRANSPORT
- www.SouthBeachTransport.com
- 1-888-505-SHIP (7447)
- Standard Member
13200 SW 128 St
Miami FL, 33186
1.3
1.3 out of 5 stars (based on 16 reviews)
Excellent6%
Very good0%
Average0%
Poor0%
Terrible94%
13200 SW 128 St
Miami FL, 33186
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DO NOT USE THIS COMPANY!!!!
was overcharged for an expected, guaranteed and important delivery date which wasn’t close.
South beach took NO responsibility for Starway Logistics, who they dispatched job out to.
Car was delivered a week late and My 18 year old son had to uber to a location to pick it up at 5 am, driver would not come to him even though he was a week late so my sons location changed.
The rudest, most unprofessional encounter with a company I have ever had. I was taken and would like to WARN anyone who is considering using this company to transport a car to do what they told me when i called to complain ” you should have read the contract!” Stupid me for trusting what I was told and not reading the fine print!
lesson learned
DO NOT USE THESE PEOPLE. The transport driver was a day late for pick up and a day early for drop off. They refused to drop off car at AGREED UPON location. Kept my car hostage for DAYS an hour and a half away. South Beach refused to help. Lied and said they were negotiating a resolution with dispatcher FOR DAYS. I finally had to get the police involved.
Transporter broke my drivers side mirror off during transport. After multiple attempts to contact, the driver called saying he didn’t break it “the bolt broke”. He snapped it off like nothing and said when I asked him the day of delivery that it’s in the truck… “you can just screw it back on”.
Really an unfortunate experience that if handled appropriately the situation could’ve been defused easily.
Plain and simple
1. Mirror was not broke when you took
possession of the vehicle.
2. Upon delivery the mirror was not on the
mirror bracket it was laying on the floor
inside of the truck.
3. When asked to fix it or replace it you tried to
lie and not accept responsibility.