STATEWAY AUTO TRANSPORT
- www.statewayauto.com
- (224) 223-8303
- Standard Member
1824 Johns Dr
Glenview IL, 60025
1.3
1.3 out of 5 stars (based on 13 reviews)
Excellent8%
Very good0%
Average0%
Poor0%
Terrible92%
1824 Johns Dr
Glenview IL, 60025
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Not impressed with this company. I had a car shipped cross-country by them last year. The whole process was a headache from start to finish. Everything started out smoothly, but they quoted me, and gave me a receipt for one amount, and then tried to charge me a completely different amount. It took me about a month to finally get the extra money back that they charged us. If you go with this company, just be sure to over communicate with them so that they do not have any reason to charge you more than they said they would in the first place.
The worst company in my 20 years of moving across the country that I have ever worked with, anywhere. They say a date, then they don’t call back. I had to chase them for 5 days to get a person who then still didn’t know what time they would get it. Booked w Ship a car instead. If no stars were available that would be it.
I WILL NOT use this service again. The driver who was scheduled to pick up my car showed up in the WRONG STATE (after already being delayed for 24 hours and never updating us about what was going on)!!! How does that even happen? This caused a major inconvenience for the people who were waiting for my car to be picked up (I already moved to the final destination). Since my pick-up was on Saturday, there was absolutely NO-ONE available to help me or give me a status update. Apparently you’re completely on your own if you have any issues over the weekend. When they finally returned my call 3 days later, I explained that this isn’t the type of service I was promised, or what I paid for. They told me the error wasn’t their fault and there’s nothing they could do. No exceptions. WORST customer service I’ve experienced in a long time. I would suggest looking elsewhere is you need your car shipped anywhere.