2410 Se Issac Rd
Port Saint Lucie FL, 34952
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I did quite a bit of research before selecting Suncoast to transport a car for my customer so i was hoping it would go well… Initially they told me that everything was organized and on track for the dates requested. On the pickup day, they didn’t show and at 5:00 pm, we had to call them to see what was happening. They told us the carrier, who apparently is not them because they are just a broker, had trouble with the truck and they were not coming. We were told they would arrange a new pickup, but after many calls back in forth, they finally informed us that they could not get the car picked up before my customer was scheduled to fly out and had no idea when they might be able to pick the car up. In the end, I had to drive my customers car twelve hours for them,
Dependable… HA ! I need to have my car down to Florida in three days, we have called and emailed them numerous times for a date on when they can pick up my car. They FINALLY get back to us today (three days out from delivery date) and tell us there is no one available to pick up the car to get it there on the due date. Mind you I set this pickup date over three weeks ago.
Don’t you think they could have called us so we had enough time to look into other options. Thank you for the last minute update Suncoast, absolutely disappointed in this service, very unresponsive and unreliable. Three days before my move from New York to Florida and I am stuck with no transporter for my car because they could not communicate with us.
If anyone has a service that is actually reliable PLEASE share. Horrible experience with Suncoast completely disappointed I would not recommend them to anyone ever.
Suncoast has done Nothing But LIES to my friend from Pick up Date to Delivery Date!! And now being delivered in the Dark !! What have they done to his car??. Keep you posted!!Don’t use hey LIE!!! And areNOT RELIABLE
