115 Commerce Dr
Grayslake IL, 60030
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They are the pits….run away ! waited over 9 days and they couldn’t find a driver.
Pathetic service. No communication / follow-up. BS excuses throughout the process:
I contracted TCI, because they had great ratings and their bid was higher most — so I ( wrongly) assumed I’d get higher-tier service.
They made zero effort to communicate any progress toward finding a driver/truck to transport the vehicle they agreed to ship.
They didn’t respond to emails. There were days when no one answered the phone at TCI, and when they did, I was told ” Rob’s at lunch ( all times of the day ) and he’ll call you right back.” But the calls never came.
On two occasions they responded to my persistent emails, stating ” We have a driver ready for you tomorrow” — But then nothing. ( All BS)
After three weeks waiting for a transport truck assignment I finally gave up on them.
A total waste of time and money, that left me with an angry owner on the pick-up end of this deal.
Run. Don’t walk away from these clowns. They’re in over their heads and taking on assignments they can’r fulfill.
