115 Commerce Dr
Grayslake IL, 60030
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They said they’d be able to pick up the car within 5 calendar days of the set date, which was set long in advance, but on day 6 they kept repeating the same thing that they’re working on it with urgency. Do not book them if you want your vehicle picked up within a pre specified timeframe! They are not reliable.
Lies!!!!!!!!! AVOID to save your time and money!!!!!!
They lied every day to me on the quote of when it would be picked up for five days. I requested this service with two weeks’ notice. They gave a five-day window. I NEVER got a phone call for an update. So, I called them every day within that 5-day window. I was respectfully patient. On the last day before I moved, they again NEVER called for an update. When I did call on the last day, they guided me to pay an ADDITIONAL $100-200 to provide an “additional incentive” for their driver to ship my car. WHAT?!?!? Now I have to pay more for a maybe to ship my car?!!!! Now, I have to find another plan. THEY ARE UNRELIABLE. I cannot continue to hold my breath and be hopeful. I was certain my car would be shipped, but then I turned hopeful. How horrible is that? DO NOT believe the older reviews, especially if you live in California. I have to continue my move without my car. I am now scrambling to find another company to ship my car. I WISH this will not happen to you. Poor communication, poor service, and overall horrible experience. You will stress out, not sleep, and waste your time.
We booked a transfer with them on May30th, we were told we will receive a call shortly, five days later I started reaching out the guy Jeremiah told me that he will reach out to me the next day and possibly get the process moving, it’s been two weeks now we got to a point where he completely stopped taking our calls total waste of time. I know they might be cheap, but not worth all the headache and trouble and frustration because they do not deserve anyone’s business. Seriously
