Northbrook IL, 60062
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Similar to what Shahrzad stated, this company is pretty much a scam. I paid the deposit and then the shipping company they set me up with was supposed to pick up my car and ship it from California to Colorado. Lo and behold, the day of the pickup, the shipping truck ends up with a “broken clutch” and never arrives to pickup my car despite me paying the refund. And when I asked for a refund on my deposit, Erica says it was “processed by their accounting department” and would show on my statement in 3-5 business days. It’s been 2 weeks. Nothing at all. As if a scam company like this even has an accounting department. Save yourself the trouble of getting screwed like me and find a different shipping company to work with. If i could give this company a 0 star review I would.
This company is a scam. They charged me for $250 deposit at the beginning. On the day that my car supposed to be picked up, I called over and over and no one responded to me. The next day, on 7/6, Erica, which I suppose is the owner, send me this email:
“I do apologize our offices were closed yesterday due to the 4th of July Holiday. I can go ahead and cancel the order as well as have accounting process a refund of the $250 deposit.”, like it’s totally acceptable to forget about a pickup because of holidays.
It’s been 5 weeks now, I have not received my deposit back, and they even stopped responding to my emails as of 2 weeks ago…
The staff at Tel Trucking & Transport were beyond amazing. I am so happy that I went with this company over all the others, not only did they save me $300 but the entire process was easy and fast, and I would recommend them to anyone.
