7239 Lonzo St.
Tujunga CA, 91042
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I was new to the car shipping process and reached out to Tempus for a quote on shipping my car. They came in competitive with the other shippers. However, when setting up my release date I was given miss information on how the shipment is setup. This cause my car to be two days late from its original last day of arrival (I had give them roughly a 2 week window to pick up/deliver). Then on top of that the truck broke down and cause the shipment to be another two days late.
Tempus did not give me correct guidance the way I setup my quote after repeatedly calling them when setting it up.
When I explained this situation to them they had no interest in giving me a discount to make this situation right when it was clearly their fault.
Classic bait and switch. Found out about them on uship. Reached out to them on a Frida evening, spoke to a gentleman that quoted me $1500 for open trailer shipping on 2 vehicles. He stated that the person that was going to push the order thru would be available in the morning and that I would get an email Saturday morning on how to book. He reassured me that this would be done, no problem and that he had all my info. Fast forward to Monday, I called them asking about the email I was promised, long behold, nothing was saved and no one knew who I was. I had advised that I was quoted $1500 and the gentleman I spoke with said his manager would be in the morning and I would get a quote emailed and that he may even be able to get me a better rate. Tuesday morning arrives and FINALLY after 4 days I get an email only to be disappointed. They had increased the rate to $1650 and stated they could not honor the already quoted price.
I will take my business elsewhere. Buyer beware.
