1990 NE 163rd Street
Miami Beach FL, 33162
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Lisa helped me ship my 1965 F100, 1100 miles and I couldn’t be happier.
The truck was picked up and delivered when promised. The driver was patient and helpful at both ends. With many other shippers you get lowball promises and hidden fees. TMShipping stays true to their price and replies to every question and concern. I will call them directly next time because I can trust them.
Lisa helped me ship my 1965 F100, 1100 miles and I couldn’t be happier.
The truck was picked up and delivered when promised. The driver was patient and helpful at both ends. With many other shippers you get lowball promises and hidden fees. TMShipping stays true to their price and replies to every question and concern. I will call them directly next time because I can trust them.
Unfortunately, as others have noted, there are numerous dubious reviews being used to boost this companies rating. In actuality, the rating should be a solid 1.5 or less based on real experiences. For transparencies sake, my review is real. It pertains to Order #1508559 and this was placed for a good friend who is leaving NY.
I contacted this company after receiving the usual bait and switch quote by email. The amount advertised in BOLD was $550 from Astoria, NY to Royal Palm Beach, FL. Like another previous reviewer noted, I was made unaware through deception of the $199 booking fee. As a result, the total was now $750. I attempted to cancel but was told by Lisa, the fee for cancellation was $150 so I would only get a $49 refund as my initial $199 booking fee was pending as they located a driver.
According to item #5 in the contract it clearly states, “TMSHIPPING will not charge the Booking fee (which constitutes TMSHIPPING’s service fee) until Client’s vehicle is picked up by the Carrier assigned for shipment” – Guess what? TMSHIPPING charged me $199 immediately once I cancelled. My car was never picked up.
As a result, I contacted my CC and filed a disputed over this felonious and fraudulent charge. I have intention of paying them $150 let alone $199 when they operate deceptively by not honoring their own contact stipulations and while deceptively fooling potential customers by providing knowledge of the booking fee in fine print AFTER booking. I will also contact and file a complaint and review with the BBB and Florida attorney general’s office. This is a unregulated business rife with fraud, deceit and duplicity.
