1990 NE 163rd Street
Miami Beach FL, 33162
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Not sure how real all these reviews are as my experience with TMShipping was so awful compared to what I expected based on these reviews. It was so awful that I made a Yelp account to share my experience.
I first made contact with TMShipping on April 27 to schedule a car delivery. My only request was that it arrive either May 31 or June 1. They assured me this was possible and I was very flexible with my shipping date. Originally around May 18 was floated, and I said that was fine. Then after not receiving confirmation of the pickup 10 days later, I was told to it would be scheduled on May 23rd, 24th, or 25th. After re-stating that I would need the car no later than June 1, I agreed that the 25th would be fine. Today, May 24th, I again had no confirmation that the car would be picked up. I called and was informed that the car was not on any carrier’s schedule yet. And that it would take another 3 or so days for the car to pickup. This will now put the delivery much later than the requested June 1st date. Now I have to spend ~$700 on a rental until my car finally arrives.
Thanks for nothing. Please avoid at all costs and take these other reviews with a grain of salt. Would not do business with TMShipping again.
If you knew I was not happy you guys stated that because I signed and had no proof theirs nothing you guys can do that you guys were a third party so I don’t know how you figure like I said I called right away I don’t yelp stuff but when the email popped up I decided to go about my experiences but seems you guys get pretty cocky about people letting others know how you do business
TMShipping initially offered a competitive price after I chatted with one of their sales reps. We decided on a date and time, and they said the car would be transported in about a week. All was going well.
I end up having to micromanage them a lot with the scheduling. I repeatedly call Carmen to explain to her the truck has to be picked up on a Wednesday. She’s very accommodating at first, but the truck isn’t picked up like we agreed.
She ends up MIA afterwards, so I get in touch with her manager Max. He charges me an extra 20% on top of what we previously agreed to complete the deal! I figure he’s tired of me and wants me off the books while shifting the extra fees for a better shipper onto me. I know he’s screwing with me, but I look forward to writing the Yelp review later. I also happened to need the truck moved ASAP, so Max lucked out on his hustle this time.
I will say the shipping company that got my truck over here is good, and I’ll be working with them directly in the future. Heck, I had to work directly with them anyway because TMShipping stopped responding to my calls and emails. The actual shipping company is the only reason I’m allowing 1 extra star on this review!
