TRANSPORT MASTERS USA LLC
- www.transportmasters.net
- 877-724-7750
- Standard Member
4119 N State Road 7
Lauderdale Lakes FL, 33319
2.4
2.4 out of 5 stars (based on 34 reviews)
Excellent32%
Very good0%
Average0%
Poor9%
Terrible59%
4119 N State Road 7
Lauderdale Lakes FL, 33319
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Buyer Beware!
I booked a reservation with this transport company with Mike Bobish everything was going great until I canceled my reservation. while booking my reservation I specifically asked the question when would my card be charged and Mike says not until the day of pick up. I’m like great give him my card number and Lord and behold not only did he charge my card the very next day a whole month before the scheduled pick up but now after I canceled the day after I still haven’t received my refund. I’ve called talked to Mike talked to his manager Stefano and still no refund in sight. If I were you I wouldn’t trust this team they STEEL FROM YOU and make it seem like it’s your fault…Guess now I have no choice but to file a complaint with the BBB.
e just used Transport Masters for shipping our 2 cars from California to North Carolina. I found this service through a search on Google and my first point of contact was Dispatcher Casey Stanley. He was so friendly and professional and it gave me a good feeling of confidence right out of the gate that this was going to be the right provider for our job.
Casey was back in touch with me quickly after the first call to confirm our date of pick-up for our vehicles and to send me all necessary information. The drivers picked up our cars from Napa, CA on 3/29 and had them delivered to our door in Charlotte, NC less than 4 days later in perfect condition. The cost for the transport was very reasonable especially for such a quick and safe delivery. Recommend them 1000%!
The quote unquote “OWNER” told me to calm down when I told him I am a customer and the car was not delivered within the 5-7 business days I was told. I called on day 8 which was a Saturday. He told me that I was never told 5-7 business days. He proceeded to talk over me and was the rudest person I had talked to at that company. Then finally he tells me the 4 day span date for estimate d livery. This was the 1st time I had heard from anyone that my car should be there between those date which would have been a 7-10 day delivery. I let him know that if someone would have told me this, I wouldn’t have called until day 11 …. I do not recommend this company mainly because of how the so called owner talked to me.