4119 N State Road 7
Lauderdale Lakes FL, 33319
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DO NOT HIRE THIS COMPANY IF YOU WANT PROMPT DELIVERY!!! And beware- once you sign, they keep $250 deposit even if you don’t go with them ( they say you can use it towards your next delivery w them).
They told me pickup would be Tuesday. I called them Tuesday for update because i hadn’t received any communication – and Ginger said the driver had an unexpected emergency and they were looking for another . In the meantime i asked to xcel and wanted to go w another more reputable company. She said i could but i wouldn’t get my deposit $250 back.
Long story short- Ginger was nice enough at beginning of this long week but got rude to deal w eventually. It took them one week to finally pick my car up,
Delivery was 3 days so that went flawlessly. But other than that i would definitely advise to NOT use this company. Unless you wanna wait around and wonder when your vehicle is getting picked up… terrible communication.
I called quite a few places. One of the things I liked about Transport Masters was they are veteran owned.
I am very happy with the care and communication I received.
Carlton was very helpful. He walked me through all the steps and costs. Any questions I had- he got right back to me.
He kept me in the loop with dispatch and the driver.
We even got the car a day early!
I would highly recommend this company!
Cindy S.
Please do NOT use this company!!! I used them to tow my brand new RV from TX to NV and person they hired was not only late to pick it up by a day but he DID NOT STRAP THE RV DOWN RIGHT!! I got my brand new RV a day late and paint off with dents on both sides. Needless to say Transport USA told me I have to go after the drivers insurance because theirs they provided me did not cover what happened. Not ok!! The driver is still making me payments on damages 3 months later. Horrible experience
