10360 SW 186th St unit 970391
Miami FL, 33197
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so far I am only dealing with Kristina on the web, negotiating a time for delivery. her responses have been prompt, courteous, and informative.
Michael G.
Beware! If I could give negative stars, I would. I dealt with this business and its owner Kristina on two occasions and she dropped the ball on both. On the first occasion I was having a vehicle transported from Ohio to Georgia. The first driver never showed up and the second driver was supposedly pulled over and held by state patrol. Finally after three attempts, the vehicle was picked up. I like to give people second chances so I booked another transport with Kristina 1-2 months later. We discuss the details well in advance so there would be no issues. This route was from South Carolina to Ohio. Kristina promised that she would send me notification/documentation of the dispatched driver prior to the scheduled date. I even expressed that I would only be in SC for a limited time so this would need to go off smoothly. This was everything but smooth. First, I did not receive any documentation of the dispatched driver. When I called, Kristina she refused to answer. Needless to say the driver did not show at the scheduled time and when I finally reached Kristina she said that the driver canceled at the last minute. When I asked her why she didn’t contact me, she began to make excuses. I ended up going with another company altogether. When I told Kristina this she became very argumentative and disrespectful both via phone and text. She started making negative comments about the other company and basically said I was foolish for going with them. I even gave her an opportunity to make the situation right by paying the difference and she refused. She offered to give only $100 and that is if I didn’t give her a negative review then she continued to be rude and argumentative. To this day, I have yet to receive an apology from her. Who runs a business like this? You don’t follow through and when you get caught, you argue with the customer? Good luck with that. Potential Customers- if you are looking to transport a vehicle, do not be fooled by what looks like better pricing. Pay more for peace of mind, on time service and good customer service. DO NOT USE TK AUTO HAULING!!!
