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ULTIMATE TRANSPORT 123

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1614 Grand Ave
Baldwin NY, 11510

2.9
2.9 out of 5 stars (based on 70 reviews)
Excellent33%
Very good20%
Average0%
Poor0%
Terrible47%

In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.

Reviews

August 6, 2023

DO NOT WASTE YOUR TIME OR MONEY!

I recently moved to a new city and was in need of transporting my car. My mom found this company and told me some guy named jerry Jeremy whatever it was promised her rainbows and unicorns! RED FLAG #1

He even explained to her about “fake bad reviews” WHAT? These reviews are REAL because I had the same experience!!

So they pick up my car and I get told it will be delivered in 2 days from the Saturday it was picked up. Perfect. We specifically asked that it be shipped quick because I have two young children in car seats. Again being promised rainbows and unicorns. Uber can be expensive and nearly impossible with a 1 & 3 year old. The day came and no car(Monday). I get told Wednesday it will be here Wednesday comes no car. I get told Friday at 5. Well it’s 5 and no one is answering. Am I suppose to just wait around all day for a car? Then after having to get nasty on the phone, I get told Monday which is now today. I get told 5pm. 5 comes the driver calls and says 7-8:30. Cool. I waited around all day. I figured he wasn’t even gonna show up so I told my new boss I got Sick in fear of loosing this position for not being reliable. Completely ruined my opportunity’s and plans that I made thinking this car was coming a whole week ago. For the amount I paid I could’ve bought a flight back to NY and driven my car to Florida and it would’ve been here within 2 days and I would’ve saved myself money. LALITA SINGH IS A LIAR. THIS WHOLE COMPANY LIES. She couldn’t even answer my messages! Like seriously?? They say whatever it is they need to say to make you “happy” how about the truth?? I will never use this company or refer them. I hope they shut down! I could literally catch them in a lie. How does the estimated time go from Friday at 5pm go to Monday at 9pm? That’s Over 72 hours. Someone’s lying. Poor truck driver told me a lot of people are mad at him and it’s not his fault. I bet since he works for a company that LIES!

MY CHECK ENGINE IS ON AND I HAVE NO GAS IT WAS FILLED BEFORE IT LEFT. I PAID 4K TO HAVE MY CAR MAINTAINED A MONTH PRIOR.

Kristina C.
July 8, 2023

DO NOT WASTE YOUR TIME OR MONEY!

I recently moved to a new city and was in need of transporting my car. My mom found this company and told me some guy named jerry Jeremy whatever it was promised her rainbows and unicorns! RED FLAG #1

He even explained to her about “fake bad reviews” WHAT? These reviews are REAL because I had the same experience!!

So they pick up my car and I get told it will be delivered in 2 days from the Saturday it was picked up. Perfect. We specifically asked that it be shipped quick because I have two young children in car seats. Again being promised rainbows and unicorns. Uber can be expensive and nearly impossible with a 1 & 3 year old. The day came and no car(Monday). I get told Wednesday it will be here Wednesday comes no car. I get told Friday at 5. Well it’s 5 and no one is answering. Am I suppose to just wait around all day for a car? Then after having to get nasty on the phone, I get told Monday which is now today. I get told 5pm. 5 comes the driver calls and says 7-8:30. Cool. I waited around all day. I figured he wasn’t even gonna show up so I told my new boss I got Sick in fear of loosing this position for not being reliable. Completely ruined my opportunity’s and plans that I made thinking this car was coming a whole week ago. For the amount I paid I could’ve bought a flight back to NY and driven my car to Florida and it would’ve been here within 2 days and I would’ve saved myself money. LALITA SINGH IS A LIAR. THIS WHOLE COMPANY LIES. She couldn’t even answer my messages! Like seriously?? They say whatever it is they need to say to make you “happy” how about the truth?? I will never use this company or refer them. I hope they shut down! I could literally catch them in a lie. How does the estimated time go from Friday at 5pm go to Monday at 9pm? That’s Over 72 hours. Someone’s lying. Poor truck driver told me a lot of people are mad at him and it’s not his fault. I bet since he works for a company that LIES!

MY CHECK ENGINE IS ON AND I HAVE NO GAS IT WAS FILLED BEFORE IT LEFT. I PAID 4K TO HAVE MY CAR MAINTAINED A MONTH PRIOR.

Savannah Davidson
June 28, 2023

If I could give them a zero rating I would! On the 27th I received a call as I was needing a transport done they told me it could be done on the 27th 28th or 29th for a specific cost. I asked them if it could be done on the 29th as I had to choose a day. They told me I would have my vehicle picked up on the 29th and delivered on the 29th. I was told I would have a driver call me 24 hours in advance to give me an estimated time of pickup and when that did not happen I waited till the next day and began calling them. I was told I had to speak with the sales rep, Jeremy, who has refused to answer any of my calls or return any of my calls. When I call they tell me they cannot give me any details of when it could possibly be transported that they’re waiting on a driver. Several times today I’ve Been told that someone would reach out to me and give me an update. It is now 5:00 p.m. and I reached back out to the company and in a chat bot I’m being told that they can’t tell me when it would be picked up or delivered that it could be today or some other day they don’t know. I would not recommend this company at all especially for the cost that I was paying to have this done specifically today.

Anna K.

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