1614 Grand Ave
Baldwin NY, 11510
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If I could give them a zero rating I would! On the 27th I received a call as I was needing a transport done they told me it could be done on the 27th 28th or 29th for a specific cost. I asked them if it could be done on the 29th as I had to choose a day. They told me I would have my vehicle picked up on the 29th and delivered on the 29th. I was told I would have a driver call me 24 hours in advance to give me an estimated time of pickup and when that did not happen I waited till the next day and began calling them. I was told I had to speak with the sales rep, Jeremy, who has refused to answer any of my calls or return any of my calls. When I call they tell me they cannot give me any details of when it could possibly be transported that they’re waiting on a driver. Several times today I’ve Been told that someone would reach out to me and give me an update. It is now 5:00 p.m. and I reached back out to the company and in a chat bot I’m being told that they can’t tell me when it would be picked up or delivered that it could be today or some other day they don’t know. I would not recommend this company at all especially for the cost that I was paying to have this done specifically today.
I told employee if car was not pick up, by next day i would get it myself. 5 Days later they want to charge merge me. Disputed with credit card. terrrible communication. Find someone else to ship with
I told employee if car was not pick up, by next day i would get it myself. 5 Days later they want to charge merge me. Disputed with credit card. terrrible communication. Find someone else to ship with
