10701 Middlebelt Road
Romulus MI, 48174
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Awful communication from United Road Rep Heather Wright….No response from United Road rep after I committed the vehicle to be picked up on 4/4/2016….Several emails and phone calls with NO RETURN COMMUNICATION??? Called her boss, stilling waiting to hear back from him??
If you can’t honor your price or offer me your services, a simple phone call or email stating that would have been fine. NO RESPONSE NO RETURN EMAILS, NOTHING FROM UNITED ROAD??
Not sure if the owners of United Road intended for their business to come to this point in it’s life cycle, as a transportation company to not respond to people willing to pay for the services they advertise ?
The question United Road should ask is?…How many more instances like this have happened with out United Road knowing about?
Awful communication from United Road Rep Heather Wright….No response from United Road rep after I committed the vehicle to be picked up on 4/4/2016….Several emails and phone calls with NO RETURN COMMUNICATION??? Called her boss, stilling waiting to hear back from him??
If you can’t honor your price or offer me your services, a simple phone call or email stating that would have been fine. NO RESPONSE NO RETURN EMAILS, NOTHING FROM UNITED ROAD??
Not sure if the owners of United Road intended for their business to come to this point in it’s life cycle, as a transportation company to not respond to people willing to pay for the services they advertise ?
The question United Road should ask is?…How many more instances like this have happened with out United Road knowing about?
Don’t use these guys. Once they give you a quote, they will change the price and blame it on a computer glitch. I booked a reservation for a door-to-door delivery for $914.07 for pick up on a specific date. I have a print out for the confirmation. When I received a call from them, they changed the number by more than $300 and would not honor the original valid quote that was good for 6 more days. So, a quote with them means nothing!
