10701 Middlebelt Road
Romulus MI, 48174
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Terrible! I bought a truck from a dealership and United was supposed to deliver it. It’s now three days late and it hasn’t even left the lot yet. All I am getting from Shane at United is promises and excuses but no solutions. United primarily is a broker that farms out jobs to other companies and when they can’t deliver United just says oh well. United uses small independent drivers whose trucks break down, who don’t respond to phone calls, who don’t show up on time. The dealer (Rob at Kasper Buick GMC in Sandusky OH) finally stepped up and is driving my vehicle to me on his dime. Read the other one star reviews….same story. Why do dealers use these guys? Great dealer, terrible transport company.
Terrible! I bought a truck from a dealership and United was supposed to deliver it. It’s now three days late and it hasn’t even left the lot yet. All I am getting from Shane at United is promises and excuses but no solutions. United primarily is a broker that farms out jobs to other companies and when they can’t deliver United just says oh well. United uses small independent drivers whose trucks break down, who don’t respond to phone calls, who don’t show up on time. The dealer (Rob at Kasper Buick GMC in Sandusky OH) finally stepped up and is driving my vehicle to me on his dime. Read the other one star reviews….same story. Why do dealers use these guys? Great dealer, terrible transport company.
This company was one of a handful of recommended vendors by the dealer. I worked with Mike at United a good month in advance of the car needing to be delivered. I required that that Porsche Panamera be delivered from Baker Motor Company, out of SC, no later than 2-11-2019. It’s now 2-11-2019 and the vehicle hasn’t even been picked up from the dealer. The dealer and I have called Mike multiple times with no response. I’m now sitting here without a vehicle to drive as my other car was sold to a private party. More expenses incurred now to rent a car. STAY AWAY from this company!
