Find The Right Car Carrier For Your Move

Please do not use this company to move your car! They will scam you out of so much time and money. I was given a quote of $875 and ended up paying $1,450 because a driver was basically holding my car hostage.

I paid the $150 deposit, but the day my car was supposed to be moved, no one showed up, even though we told them that the car needed to be picked up that day as we were moving the following morning. We had to leave the car with a friend to be picked up within the following days. Finally, the car is picked up and brought to a garage. I paid $300 to have it released to the new driver, however, it is still kept there for THREE DAYS. Whenever I tried to communicate with the new driver to figure out when he was planning to pick the car up from the garage, he got angry and yelled, telling me that I was “giving him stress.” A total of 6 days later, he calls me to say that I need to have $1000 in cash or he will not bring me the car. He also tries to get me to meet him in an isolated parking lot at 6 AM to do the drop-off. When I finally get the car back, it smells strongly of urine and some fixtures (such as the radio) no longer work.

The entire time this was happening, the representatives from Unlimited Distance Transportation did nothing to help, even though I spoke with them countless times. At times, they were just completely unresponsive. Totally unprofessional.

I am putting this review on every site I can find. I want to help other people not fall into the same trap I did. There are so many good and reliable companies that will help you move your car. Please do not use this one!

Did not initially contact me to let me know the carrier/driver was not going to be able to pick up my car on the set date. I had to initiate contact to ask what happened.

Contract wording vague regarding the window within which a driver is supposed to pick up my car (two day window? 6months? who knows?!)

I was promptly reminded of the $200 cancellation fee when I first attempted to cancel the contact after noticing this major red flag (that one’s on me for not noticing)

Price increased despite having a locked quote and signed contract. Several attempts were made to have me pay more despite that set contract.

Wrong pick up date texted to me, which caused me to almost miss the pick up, which was a day earlier than texted by the agent. I certainly hope this wasn’t done on purpose.

On the positive side: communication was more stable after that first missed date, including through the weekend. Several attempts were indeed made to find me a driver. The set price on the contract was eventually honored at the end.

Car shipping can be rough, but it shouldn’t be this hard. Will definitely be checking my credit card for extra charges after reading other reviewers. Don’t plan to use them again.

DO NOT USE UD. Total scam company. I signed a contract stating they would transport car from Florida to Pennsylvania for $ 600 with 100 deposit.

I got a call today that car will be dilvered tomorrow and the cost is 1,000 less 100 deposit and I owe 900 instead of 500. I called UD and he told me sorry we fired the guy who gave you contract and there is nothing we can do. I even offered to split difference and he wouldnt do it. I am totally frustrated and going to contact my credit card company along with reporting them to BBB. Bad feeling getting scammed so blatantly.