South Thixton Court
Tampa FL, 33629
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The worst service I have ever had.
1. They promised a low price, but at the end of the day, they increased it about 40% when the car is about to be shipped.
2. Once I signed the contract, they did not care about my schedule, kept not being responsive, and made me nervous by not making a pickup schedule. After making me very urgent, they gave me only one available driver with an increased fee.
3. They promised that my car will be shipped in 5 business days, but it took around a month! No compensation for a very late shipping.
4. My car got some scratches!!! They didn’t take any responsibility for this. They just said it is a small thing and passed the responsibility to the driver. Come on, the driver is not contacted. Terrible driver as well.
Horrible horrible horrible.
First was quoted $800…. Then it became $1200… then it was $1300…. I was never told the $800 was an estimate. I paid a $200 deposit With a credit card, was told I could make the rest of the payment with that card… then when my car got delivered I was told cash or Zelle only. Then the agent lied and said she had told me that.
Then when car was being delivered I was told to pick it up in the bronx when I was promised door to door delivery. Then they said they would drop it off, then they said a car broke down and they would deliver it in the morning. Then the car shows up after 12pm.
I spoke with 2 supervisors who were absolutely no help. Just repeating the same thing that I need to pay the driver cash or Zelle. This has been the most stressful deal. no correct information was communicated. They said I signed a contract and I need to figure it out by myself. Horrible horrible! All my babies stuff is in the car and they will not release it until I pay cash or Zelle. This has been an exhausting experience.
DO NOT USE THIS COMPANY!
