Find The Right Car Carrier For Your Move

Absolutely DO NOT use this company! I was quoted $550 to ship my car from Tennessee to New York. I left $100 deposit so my cash on delivery to the driver was supposed to be $450. When I met the driver, he showed me an invoice that I owes him $600 and would not release the vehicle unless I paid that. I tried calling the company and no answer. I had no choice but to pay the $600. I have reached out over text and calls and no response. These people are absolute crooks and do not use them.

Stay away! These guys are crooks! They will oversell and under deliver. They will sign a contract to ship your car for a price, and then it’s bait and switch time. Michael Brown is a crook and should be reported, though that’s probably not even his real name. I used US Star trucking to transport a vehicle from Northern California to Southern California. Michael assured me this is a regular route. He prepared a contract for $400 total. The day after the contract was signed, he called me to tell me my car could be picked up tomorrow. I said that was great. Then he said it would be $700. I immediately told him no, ship the car for the contract price. I didn’t hear from him for 6 days. Then he called me again and said the car could be picked up. But it would be $550 – assuring me this was after he negotiated a $50 discount with the driver. I told him no, $400 is the contract amount. He said, “Well that is the price based on shipping last week.” Another week goes by and my credit card is charged with no word from Michael. Instead of the $100 charge, I was charged $104. I called his direct line and left a message. I called Customer Service and spoke to a very unprofessional lady who said she would transfer me to Michael. Nothing happened. I texted Michael and I emailed him. I finally got a response that said my car would be picked up on Thursday and that there was tax on the $100 making it $104. That seemed like a load of crock since where and why is there a 4% tax rate. I texted him back to ask him to confirm contract rate and got no response. I called him again, left a message, no response. I messaged him again and told him don’t send the driver if it isn’t for the contract price. Again, no response. The truck driver showed up to pick up and says he has an agreement to deliver car for $350, not $300 which would be the balance of the contract due. The driver was actually really nice and I rescinded to paying the extra $50 on delivery, considering myself somewhat fortunate after all the other horror stories. The truck driver said this is common for brokers to misprice. The driver did arrive with my car and I paid him the extra $50 above the contract amount. I think the 5 star reviews are false reviews – people paid to review without actually getting service from the company. Stay clear of these guys – they are not trustworthy and not worth your business!

WORST COMPANY EVER. WORST EXPERIENCE EVER. DANIEL WAS THE WORST.

This is the worst company ever. They literally are frauds. I dealt with Daniel at this company and he was just the absolutely worst, rudest person ever. Here’s my story –

I reached out to them and we had a deal for $1200. They asked me to sign a “contract” which I did (I found out later that other companies don’t ask to sign contract until they assign a driver). Daniel told me that they would not charge anything until they assign a driver to me about a day before the transport date. 1 week before the transport date, they asked me to raise the price to $1300. I was pissed but I agreed. They amended my contract and had me sign the new contract which I did. At this time, I cut the call and receive an email that they charged my card $208. I was pissed again but just was patient. Now, the worst thing. 1 day before the transport date, I called them to ask for the driver details. Daniel said they were not able to find any and asked me to raise the amount to $1450. This was just over the top for me. I asked for a refund of the fees that they had already charged and he flat out denied that they did not charge anything. I sent him screenshots of the charge which specifically mentioned their company name. He still denied that it was them. This was just absolute worst experience of my life. I would not recommend this company to anyone. I had to contact my bank to dispute the charge. I still have not received the refund.