Find The Right Car Carrier For Your Move

 A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z

US STAR TRUCKING LLC

Real transport reviews logo

9111 Cross Park Dr D200 #1013
Knoxville TN, 37923

1.4
1.4 out of 5 stars (based on 48 reviews)
Excellent10%
Very good0%
Average0%
Poor0%
Terrible90%

In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.

Reviews

February 22, 2023

I agreed to a price of $900 and signed a contract a few days before the pick up day. On the day of pickup, they tell me the driver wants to charge $1250 and if I agreed to the price. I said no, and he asked what my highest price was. I said the price I agreed to was $900 and would cancel if it was more than that. They told me they would charge $200 for a cancellation fee. Stay far away from this company.

Louis T.
January 29, 2023

I don’t believe these reviews for one minute. I’ve been dealing with your company for over a week and what started out as “sign this contract for a $300 charge” has turned into “you have to pay $450 because that’s all we can do, or pay a $200 cancelation fee.” This company doesn’t honor the contract I signed and literally FORCES ME to agree to a higher price, otherwise I don’t get my vehicle. I have ALL the screenshots and ALL the SIGNED contracts proving this, but now I’m paying even more! And needless to say, I can’t even contact a supervisor, so I’m pretty much stuck. So this company swindles you by offering you a low price, has you signed the contract locking you in, then slowly raises the price telling you that if you want to break the contract it’ll be $200. STAY AWAY FROM THIS PLACE!!!!

****I see that this company replies to the positive reviews and stays away from the negative ones. Still no call from a supervisor regarding the mishandling of my signed contracts. Looks like I’m not worth a damn since they already got their money out of me. And FYI, the “$50” payment on my credit card turned to a $52 charge. Unbelievable liars!****

***And to top it off, the company actually BLOCKED ME on Facebook!! I make a negative review and they block me. Extremely unprofessional!!

***My “representative” was Dustin.

Stephen C.
January 19, 2023

MUST READ. THIS IS UNBELIEVABLE!!

If you are considering doing business with this company sort by bad reviews. All these other reviews tell the same story, this comany gets you vunerable and then corners you for more money! Look at the BBB for yourself. Also Google Street view shows the business is just some residential house in Tennesee

My boyfriend and I wanted to ship our cars to California from Vermont. The price was shockingly low. The website looked legit and reviews were good so we agree $1800 for 2 cars.

The day before delivery we could not get a hold of the representstive. Less than 24 hours before pick up she emails and claims she texted us already but must be having phone trouble. Not only that, she says the driver had “engine trouble” and even sent a picture for proof. Later we read this was a common scheme pulled on other people. Shes tells us the only way to ship it is to pay another driver $3700!!

We promptly declined doing business and were told we would also get a refund of the down-payment. I posted this review a few months back but took it down because the owner Bill texted my boyfriend telling him to take down the reviews or he would charge our card. Texts are included here .

Not only this, I had recommended this as a cheaper company to a friend nearby after reaching out to him he tells the exact same story.

T H.

How was your experience with this company?