Find The Right Car Carrier For Your Move

DO NOT USE THIS COMPANY. BAIT AND SWITCHERS WHO LIE AND WASTE YOUR TIME.

I came across US Star Trucking when trying ship my car from Philadelphia to Phoenix. From day one, they knew exactly where my car would be picked up and dropped off. US Star Trucking quoted me a price of $900. After getting quotes from other companies, I decided to go with this company. Huge mistake. They sent me a contract that reflected the pick up and drop of addresses and the price of $900 dollars. I signed the contract, which also required I give my credit card info. “Andrew Kane” told me I had to sign the contract right away so he could schedule the driver. This was several weeks before my scheduled pick up day. At the time, this seemed reasonable, but looking back with 20/20 hindsight, it was definitely a red flag. “Andrew” would text me periodically over the next few weeks, saying he secured a driver and confirming my pick up date and time multiple times. He made it sound like a done deal.

HOURS before my scheduled pick up, I get a call from “Andrew Kane.” He says the driver was not aware of the distance my car is being shipped and is requesting $300 more. He sent me a new contract — even though I had already signed our $900 contract weeks ago! — with the new price. He called me and texted me multiple times and said I had to sign the new contract right now or I wouldn’t get a driver. I asked him how it was possible that the driver only just now is learning the distance the car was to be shipped– was $900 just an arbitrary number he put on the contract?? “Andrew” had no answers for me, he just claimed “the driver is asking for more money, not me.” Well, then why would I be the one paying?? I told him this was a breach of contract and it was inappropriate for him to ask this of me, and then put such pressure on me. He then said (this is an exact quote from a text): “It is only $300 dollars more than we agreed I understand it is uncomfortable situation for you but it is road business.” I told him $300 might not be a lot to him, but it is to me, and maybe HE should pay it! It then was made clear that he HAD NOT booked a driver weeks ago as he had claimed. He was only just now calling for a driver and scrambling. I told him this is unacceptable. I should not be ripped off mere hours before my scheduled pick up just because he has poor communication with his drivers. After much back and forth, long story short, I told him to stop contacting me, to cancel my pick up, and I wished him the best of luck with his fraudulent business.

“Andrew” became desperate. He then started calling and texting me over and over claiming he could get a driver “right now” for “only $1,150” and he would cover $50 (an insulting offer), but I had to act now. I said absolutely not, and then he said he would cover $100. It was actually hilarious how he tired to “sweeten” this bait and switch deal. I had scheduled my entire day around the pickup that he had told me would occur between 1 and 2, and it was still hours before that time, so I was not home even if I wanted to take him up on these offers. However, even if the perfect situation arose and I got the previously agreed upon price of $900, I would not trust this company with my car for anything. I kept turning him down, but he kept making all sorts of alternative (false) promises in a desperate attempt to swindle me out of my money. I told him point blank I want to cancel and I told him I do not do business with crooks, yet he kept pestering me.

For some reason, the Google reviews are generally positive (don’t worry, I left a review there too). Shame on me for not looking at Yelp. The Yelp reviews tell the real story. There are horror stories worse than mine of bait and switch tactics and even holding onto customers’ keys at delivery until they pay more. When Andrew called me yet again, I really let him have it and told him about what I read in the Yelp reviews. He did not deny it. He simply said: “This is how this business is done. You can call another company, but you won’t find anyone different and all prices will be like ours.” He said it like some kind of threat. I didn’t take the bait. He called me hours later as if nothing had happened and offered me a driver who just so happened to be in my area right this very second. LOL.

Literally that same day I found Focus Car Transporters. They are amazing and hear horror stories like mine every day. They are incredibly trustworthy and do business with integrity. I highly recommend them!! So Andrew Kane, if you’re reading this–you are wrong, not everyone does business like you (which is why you got your BBB accreditation revoked in 2022). I got my car shipped just fine without you 🙂

DO NOT USE THIS COMPANY. BAIT AND SWITCHERS WHO LIE AND WASTE YOUR TIME.

I came across US Star Trucking when trying ship my car from Philadelphia to Phoenix. From day one, they knew exactly where my car would be picked up and dropped off. US Star Trucking quoted me a price of $900. After getting quotes from other companies, I decided to go with this company. Huge mistake. They sent me a contract that reflected the pick up and drop of addresses and the price of $900 dollars. I signed the contract, which also required I give my credit card info. “Andrew Kane” told me I had to sign the contract right away so he could schedule the driver. This was several weeks before my scheduled pick up day. At the time, this seemed reasonable, but looking back with 20/20 hindsight, it was definitely a red flag. “Andrew” would text me periodically over the next few weeks, saying he secured a driver and confirming my pick up date and time multiple times. He made it sound like a done deal.

HOURS before my scheduled pick up, I get a call from “Andrew Kane.” He says the driver was not aware of the distance my car is being shipped and is requesting $300 more. He sent me a new contract — even though I had already signed our $900 contract weeks ago! — with the new price. He called me and texted me multiple times and said I had to sign the new contract right now or I wouldn’t get a driver. I asked him how it was possible that the driver only just now is learning the distance the car was to be shipped– was $900 just an arbitrary number he put on the contract?? “Andrew” had no answers for me, he just claimed “the driver is asking for more money, not me.” Well, then why would I be the one paying?? I told him this was a breach of contract and it was inappropriate for him to ask this of me, and then put such pressure on me. He then said (this is an exact quote from a text): “It is only $300 dollars more than we agreed I understand it is uncomfortable situation for you but it is road business.” I told him $300 might not be a lot to him, but it is to me, and maybe HE should pay it! It then was made clear that he HAD NOT booked a driver weeks ago as he had claimed. He was only just now calling for a driver and scrambling. I told him this is unacceptable. I should not be ripped off mere hours before my scheduled pick up just because he has poor communication with his drivers. After much back and forth, long story short, I told him to stop contacting me, to cancel my pick up, and I wished him the best of luck with his fraudulent business.

“Andrew” became desperate. He then started calling and texting me over and over claiming he could get a driver “right now” for “only $1,150” and he would cover $50 (an insulting offer), but I had to act now. I said absolutely not, and then he said he would cover $100. It was actually hilarious how he tired to “sweeten” this bait and switch deal. I had scheduled my entire day around the pickup that he had told me would occur between 1 and 2, and it was still hours before that time, so I was not home even if I wanted to take him up on these offers. However, even if the perfect situation arose and I got the previously agreed upon price of $900, I would not trust this company with my car for anything. I kept turning him down, but he kept making all sorts of alternative (false) promises in a desperate attempt to swindle me out of my money. I told him point blank I want to cancel and I told him I do not do business with crooks, yet he kept pestering me.

For some reason, the Google reviews are generally positive (don’t worry, I left a review there too). Shame on me for not looking at Yelp. The Yelp reviews tell the real story. There are horror stories worse than mine of bait and switch tactics and even holding onto customers’ keys at delivery until they pay more. When Andrew called me yet again, I really let him have it and told him about what I read in the Yelp reviews. He did not deny it. He simply said: “This is how this business is done. You can call another company, but you won’t find anyone different and all prices will be like ours.” He said it like some kind of threat. I didn’t take the bait. He called me hours later as if nothing had happened and offered me a driver who just so happened to be in my area right this very second. LOL.

Literally that same day I found Focus Car Transporters. They are amazing and hear horror stories like mine every day. They are incredibly trustworthy and do business with integrity. I highly recommend them!! So Andrew Kane, if you’re reading this–you are wrong, not everyone does business like you (which is why you got your BBB accreditation revoked in 2022). I got my car shipped just fine without you 🙂

DO NOT USE THIS COMPANY. BAIT AND SWITCHERS WHO LIE AND WASTE YOUR TIME.

I came across US Star Trucking when trying ship my car from Philadelphia to Phoenix. From day one, they knew exactly where my car would be picked up and dropped off. US Star Trucking quoted me a price of $900. After getting quotes from other companies, I decided to go with this company. Huge mistake. They sent me a contract that reflected the pick up and drop of addresses and the price of $900 dollars. I signed the contract, which also required I give my credit card info. “Andrew Kane” told me I had to sign the contract right away so he could schedule the driver. This was several weeks before my scheduled pick up day. At the time, this seemed reasonable, but looking back with 20/20 hindsight, it was definitely a red flag. “Andrew” would text me periodically over the next few weeks, saying he secured a driver and confirming my pick up date and time multiple times. He made it sound like a done deal.

HOURS before my scheduled pick up, I get a call from “Andrew Kane.” He says the driver was not aware of the distance my car is being shipped and is requesting $300 more. He sent me a new contract — even though I had already signed our $900 contract weeks ago! — with the new price. He called me and texted me multiple times and said I had to sign the new contract right now or I wouldn’t get a driver. I asked him how it was possible that the driver only just now is learning the distance the car was to be shipped– was $900 just an arbitrary number he put on the contract?? “Andrew” had no answers for me, he just claimed “the driver is asking for more money, not me.” Well, then why would I be the one paying?? I told him this was a breach of contract and it was inappropriate for him to ask this of me, and then put such pressure on me. He then said (this is an exact quote from a text): “It is only $300 dollars more than we agreed I understand it is uncomfortable situation for you but it is road business.” I told him $300 might not be a lot to him, but it is to me, and maybe HE should pay it! It then was made clear that he HAD NOT booked a driver weeks ago as he had claimed. He was only just now calling for a driver and scrambling. I told him this is unacceptable. I should not be ripped off mere hours before my scheduled pick up just because he has poor communication with his drivers. After much back and forth, long story short, I told him to stop contacting me, to cancel my pick up, and I wished him the best of luck with his fraudulent business.

“Andrew” became desperate. He then started calling and texting me over and over claiming he could get a driver “right now” for “only $1,150” and he would cover $50 (an insulting offer), but I had to act now. I said absolutely not, and then he said he would cover $100. It was actually hilarious how he tired to “sweeten” this bait and switch deal. I had scheduled my entire day around the pickup that he had told me would occur between 1 and 2, and it was still hours before that time, so I was not home even if I wanted to take him up on these offers. However, even if the perfect situation arose and I got the previously agreed upon price of $900, I would not trust this company with my car for anything. I kept turning him down, but he kept making all sorts of alternative (false) promises in a desperate attempt to swindle me out of my money. I told him point blank I want to cancel and I told him I do not do business with crooks, yet he kept pestering me.

For some reason, the Google reviews are generally positive (don’t worry, I left a review there too). Shame on me for not looking at Yelp. The Yelp reviews tell the real story. There are horror stories worse than mine of bait and switch tactics and even holding onto customers’ keys at delivery until they pay more. When Andrew called me yet again, I really let him have it and told him about what I read in the Yelp reviews. He did not deny it. He simply said: “This is how this business is done. You can call another company, but you won’t find anyone different and all prices will be like ours.” He said it like some kind of threat. I didn’t take the bait. He called me hours later as if nothing had happened and offered me a driver who just so happened to be in my area right this very second. LOL.

Literally that same day I found Focus Car Transporters. They are amazing and hear horror stories like mine every day. They are incredibly trustworthy and do business with integrity. I highly recommend them!! So Andrew Kane, if you’re reading this–you are wrong, not everyone does business like you (which is why you got your BBB accreditation revoked in 2022). I got my car shipped just fine without you 🙂