6595 Pheasant Pl
Cumming GA, 30028
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Avoid USA Carship Inc. Zero stars.
I recently had an extremely disappointing experience with USA CarShip Inc. I was initially contacted by a representative named David Mayer, who provided an attractive quote of $740 for shipping my car. He assured me that the final quote would not exceed the initial quote by more than $50.
Trusting his words, I decided to go ahead with their service, rejecting other providers who had given me higher quotes. However, my suspicions grew as David repeatedly told me not to worry. My fears were confirmed when, at the last minute, I was asked to pay $1,250 – significantly higher than the initial quote and even the quotes from other providers.
When I confronted David about his earlier promise, he simply responded that I had signed the contract. It’s important to note that USA CarShip Inc. is a brokerage company and not a moving firm. Once you’ve made the initial payment, there’s no turning back.
I consider myself fortunate that this was not a huge financial loss for me, but I strongly advise others to avoid USA CarShip Inc. Be wary if a representative repeatedly assures you not to worry – it may be a red flag.
Lastly, I suspect that “David Mayer” may not be the representative’s real name as he had an Indian accent. It’s possible that he might change his name after negative reviews like this one.
In conclusion, I would not recommend USA CarShip Inc. for car shipping services due to their misleading quotes and poor customer service.
Horrible company. Same story as everyone else, doubled my quote 2 hours before pickup time. Go elsewhere.
It’s interesting to see a mix of either 5 stars or 1 star where the majority of them said they would give them a 0 if that was an option,
My experience wasn’t a good one from the delays in picking up my vehicle to the price being changed. This was the first time I had to ship a car so my advice would be to do your homework first. This company is a booking service and don’t have their own trucks so after you reserve them to pick up your vehicle, they then have to find a company, truck, driver, etc. that can accommodate and pick up your vehicle. This is where the confusion, frustration, price changes, etc. happen because they have to actually find someone to pick up your vehicle after you book them and if you’re like me, you assume that they were the company to pick up your vehicle too but they are just a go-between. I feel like the 1 star reviews are accurate but the frustration is probably from them (including me) not knowing that they are a 3rd party who is there to just book the reservation but has to go out and actually find a truck/driver to pick up the vehicle.
So because of that and me not doing my homework…I’ll give em 2 stars but I won’t use them again and will definitely do my homework, ask the proper questions, etc. before using a service like this.
