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USA CARSHIP INC

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6595 Pheasant Pl
Cumming GA, 30028

2.2
2.2 out of 5 stars (based on 91 reviews)
Excellent10%
Very good20%
Average8%
Poor5%
Terrible57%

In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.

Reviews

December 10, 2023

Bait and Switch pricing.

After submitting my details, I started fielding quotes to transport my vehicle. David Mayer was the one quoting on behalf of USA Car Ship. On Friday, he submitted thief estimate of $175 and wanted to book.

I stated I am familiar with brokers and wanted a firm rate before I booked. I also pointed out the vehicle was shipping with an extra set of wheels in the trunk (~200lbs). He said this would raise the price ~$30-50. I said, let’s give the benefit of the doubt and just book at $225 then. I asked for a firm quote at his $225 but he declined and said he would line up a truck and wouldn’t ask for a dollar more than the rate provided at that point.

Ultimately, David came back Monday saying he had a truck ready and wanted to book. He did not tell me a price until I asked again. Good thing I asked again. Suddenly the price was now $549.

I can understand being 10-25% off in your estimate but going $175 to $550 is not being reasonable. This is exactly what I expressed concern to him about from the start. He states it’s the driver’s blah blah blah. If USA Car Shipo is an experienced transport broker, they should be able to know the rates and their bids should be within a reasonable margin of error.

This means one of two things. Either David is unexperienced in his job, so much so that his initial estimate was more than 2.5x underestimated. That or more likely, David is a deceitful individual who intentionally set unrealistic expectations from the start. He then tries to take your down payment so your stuck with him and probably makes nearly as much keeping deposits than actually providing a legitimate service. He you book, he then will change the price and give excuses as to why there is now such a substantial increase the last minute so your stuck with them. NO THANK YOU!

I would highly suggest staying from away from US Car Ship and David Mayer and the knowingly deceptive tactics.

Phillip K.
December 9, 2023

I paid 75 retainer and when driver came he could not get car up the ramp and bent my pipes

Jenny L.
December 9, 2023

I paid 75 retainer and when driver came he could not get car up the ramp and bent my pipes

Jenny L.

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