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US AUTO TRANSPORTATION

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213 S Central Ave.
Los Angeles CA, 90012

1.5
1.5 out of 5 stars (based on 21 reviews)
Excellent10%
Very good0%
Average0%
Poor9%
Terrible81%

In some instances we may follow up with a reviewer for proof of service from the reviewed company or proof of interaction with reviewed company.
Real Transport Reviews reserves the right to remove any review we feel is fraudulent and/or not posted by a legitimate customer.

Reviews

March 22, 2024

So here’s how the scam works. They give you a great quote and ask for a deposit. That initial deposit isn’t even one and it actually a fee. That does not get applied to your cost to ship the vehicles. They will take that fee and run with your money and never follow up again. Unless you call the 1-800 and bug them to get your cars shipped. Once they decide to actually pick them up, they brokerage it out to another scam company and over charge you from the initial estimate. Ours was $1000 dollars more and say that’s the drivers fee. Which is inaccurate. That new fee has a large percentage going to the second brokerage. And they make you place another deposit before they take your cars, this deposit is actually just the fee going directly to the second brokerage. So the first fees paid are the cost to work with them and the second company. The fee you owe at delivery is what the driver actually gets paid. So they make sure you pay that fee to the driver cause that’s what they owe the driver. That way if you get mad at them and cancel that payment the driver is the one who gets hurt. The driver and you are the only real people in this process. They take the deposit and ignore you. Until it’s time for the payment, They will bully you and threaten you to pay the higher amount cause that’s their money. Luckily our driver saved us and knew what was going on. So do not ever use them. Do not answer any callls you don’t know. I am not even sure if any of the people that run this business live in the US cause they will call you from all different area codes, harass you, threaten to take your possessions, and blow you and the delivery address up. They didnt even have our address when picking it up- that was our first red flag. They want you to pay direct bank account deposit by using a Zelle phone number. Which is not how it works at all, run away now and cancel you cards if you paid them already. The bank knew exactly who this company is. As you can see they will use your card number for additional Fees after the fact. The authorities will be notified. Plus all companies we used were brand new and had addresses linked to doctors offices!! I found since found -atleast 10 company names they operate under. I just hope no one else gets scammed by them!

A H.
March 22, 2024

So here’s how the scam works. They give you a great quote and ask for a deposit. That initial deposit isn’t even one and it actually a fee. That does not get applied to your cost to ship the vehicles. They will take that fee and run with your money and never follow up again. Unless you call the 1-800 and bug them to get your cars shipped. Once they decide to actually pick them up, they brokerage it out to another scam company and over charge you from the initial estimate. Ours was $1000 dollars more and say that’s the drivers fee. Which is inaccurate. That new fee has a large percentage going to the second brokerage. And they make you place another deposit before they take your cars, this deposit is actually just the fee going directly to the second brokerage. So the first fees paid are the cost to work with them and the second company. The fee you owe at delivery is what the driver actually gets paid. So they make sure you pay that fee to the driver cause that’s what they owe the driver. That way if you get mad at them and cancel that payment the driver is the one who gets hurt. The driver and you are the only real people in this process. They take the deposit and ignore you. Until it’s time for the payment, They will bully you and threaten you to pay the higher amount cause that’s their money. Luckily our driver saved us and knew what was going on. So do not ever use them. Do not answer any callls you don’t know. I am not even sure if any of the people that run this business live in the US cause they will call you from all different area codes, harass you, threaten to take your possessions, and blow you and the delivery address up. They didnt even have our address when picking it up- that was our first red flag. They want you to pay direct bank account deposit by using a Zelle phone number. Which is not how it works at all, run away now and cancel you cards if you paid them already. The bank knew exactly who this company is. As you can see they will use your card number for additional Fees after the fact. The authorities will be notified. Plus all companies we used were brand new and had addresses linked to doctors offices!! I found since found -atleast 10 company names they operate under. I just hope no one else gets scammed by them!

A H.
February 19, 2024

US Auto Transport came through for me when another transport company dropped the ball and left me scrambling to get my car from Illinois to Florida.

With one day’s notice, Tom was able to arrange transport for my car. It was picked up Saturday night at my home and delivered safe and sound 2 days later (ahead of schedule) in Florida.

US Auto Tranport is reliable and highly recommended.

Loren S.

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