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After I posted, I was contacted by Xtreme Movers and asked to remove my post and in return they’d be willing to negotiate. I want a resolution but not at the cost of allowing this experience to happen to others! So…I am leaving my post! However, IF Xtreme Movers makes a genuine effort to rectify this situation I will update my post to reflect the new circumstances. IF Xtreme Movers doesn’t make a genuine attempt I will proceed with my BBB complaint and etc. They should correct this situation because it’s the right thing to do, it’s an act of good customer service NOT to keep up a facade of high Yelp ratings! I deserve to be compensated because my personal possessions that I labored for were so poorly mistreated and the service I received was beyond subpar NOT in exchange for the removal of my review. If my honesty causes Xtreme Movers to not address this matter…I’ll pay that price; after all, they’ve already taken thousands of dollars from me with little to no regard.
After I posted, I was contacted by Xtreme Movers and asked to remove my post and in return they’d be willing to negotiate. I want a resolution but not at the cost of allowing this experience to happen to others! So…I am leaving my post! However, IF Xtreme Movers makes a genuine effort to rectify this situation I will update my post to reflect the new circumstances. IF Xtreme Movers doesn’t make a genuine attempt I will proceed with my BBB complaint and etc. They should correct this situation because it’s the right thing to do, it’s an act of good customer service NOT to keep up a facade of high Yelp ratings! I deserve to be compensated because my personal possessions that I labored for were so poorly mistreated and the service I received was beyond subpar NOT in exchange for the removal of my review. If my honesty causes Xtreme Movers to not address this matter…I’ll pay that price; after all, they’ve already taken thousands of dollars from me with little to no regard.
i received a call back saying the driver was suspended until further review. since everything was great until delivery they wanted me to change my review to exclude the actions of the driver. supposedly he was paid to hire local helpers on this end and didnt. i told them the driver was part of their company and my review reflects that. they almost had me convinced to alter the review in a more positive note but i finally decided that people need to know the truth. i did not accept the $150 they offered that they insisted was not a bribe. they were also upset that i didnt call them the next day before posting the review. why? at that point it was over.
