Find The Right Car Carrier For Your Move

If I could give -ve stars I would have given them. Extreme cheats, extreme fraud and extreme rude. They will say something do something and if in good mood permits deliver. Doris, the dispatcher treats you like she is doing a big favor by delivering our stuff. It took them 14 days to move from NYC to Boston. During time of booking for moving, the charges will be less and during pick up, the charges will rise to double. Also, they work on their own sweet time (not dependent on our time). They will pick up but delivery will be up to dispatchers and you will receive worst treatment from dispatch if you ask them time of delivery (Especially Doris). Book them and your nightmare starts. I had to pay extra to get my delivery and that too after 14 days, so you can imagine how they treat customers. Book at your own risk and wait for bad times.

I know moving companies get a really bad rap from most people and most don’t have good reviews, but this is probably the worst experience I’ve ever had. We moved from NYC to SF – across the country, so decided to work with someone who we trusted. When originally speaking on the phone with them, they told me that they were NOT a brokerage and that they owned all their own trucks as well as storage facility so I could feel safe and not worry about my stuff getting passed along to a second hand random company. Well, that was so not true. Yes a Xtreme movers truck showed up and packed our stuff, and they did a wonderful job – we tipped them well. They took it to storage, which also went fine.

Delivery is when everything went so so wrong. First of all, they promised to show up on Sunday. The truck “broke down”. Could barely get a hold of the driver when I needed to. He told me he’d be up and running and show up on Monday. Well the truck “broke down” yet again on his drive to SF. Tuesday rolls around and he promises delivery again. I don’t hear from him all day and finally call and he said he will deliver today, no worries. Well I receive a call at 11 PM at night saying he wants to deliver. My building doesn’t allow move-ins at freaking midnight! Not sure what building would…. I call him again on Wednesday and he drove back south about 2 hours so says he’ll show up at some point that day. Truck breaks down again – NOT JOKING. They get a new truck and show up at about 7 PM. These movers are NOT affiliated with Xtreme Moving whatsoever – they are brokers delivering my stuff. They proceed to deliver the most damaged, water logged boxes with shit falling out everywhere. I can’t believe more stuff wasn’t damaged or ruined. They also proceed to deliver boxes that aren’t mine – multiple ones. Luckily I said something and had them take those boxes away, but I bet the box owners will never see their goods again. They also lost a box full of valuables as well as a rug…. The list is never ending. OH, and they charged us an extra $1500 over the quoted price and wouldn’t deliver until I PAYED IN CASH!!!!!!!!

This is getting long so I’ll cut it short, but we filed a claim for all the damage and we just heard back last week. $50 refunded for all of that. FIFTY DOLLARS. Absolutely insanity. DO NOT USE THIS COMPANY!!!! Trust me, spend the $ on a reputable one – it’s worth the cost.

I know moving companies get a really bad rap from most people and most don’t have good reviews, but this is probably the worst experience I’ve ever had. We moved from NYC to SF – across the country, so decided to work with someone who we trusted. When originally speaking on the phone with them, they told me that they were NOT a brokerage and that they owned all their own trucks as well as storage facility so I could feel safe and not worry about my stuff getting passed along to a second hand random company. Well, that was so not true. Yes a Xtreme movers truck showed up and packed our stuff, and they did a wonderful job – we tipped them well. They took it to storage, which also went fine.

Delivery is when everything went so so wrong. First of all, they promised to show up on Sunday. The truck “broke down”. Could barely get a hold of the driver when I needed to. He told me he’d be up and running and show up on Monday. Well the truck “broke down” yet again on his drive to SF. Tuesday rolls around and he promises delivery again. I don’t hear from him all day and finally call and he said he will deliver today, no worries. Well I receive a call at 11 PM at night saying he wants to deliver. My building doesn’t allow move-ins at freaking midnight! Not sure what building would…. I call him again on Wednesday and he drove back south about 2 hours so says he’ll show up at some point that day. Truck breaks down again – NOT JOKING. They get a new truck and show up at about 7 PM. These movers are NOT affiliated with Xtreme Moving whatsoever – they are brokers delivering my stuff. They proceed to deliver the most damaged, water logged boxes with shit falling out everywhere. I can’t believe more stuff wasn’t damaged or ruined. They also proceed to deliver boxes that aren’t mine – multiple ones. Luckily I said something and had them take those boxes away, but I bet the box owners will never see their goods again. They also lost a box full of valuables as well as a rug…. The list is never ending. OH, and they charged us an extra $1500 over the quoted price and wouldn’t deliver until I PAYED IN CASH!!!!!!!!

This is getting long so I’ll cut it short, but we filed a claim for all the damage and we just heard back last week. $50 refunded for all of that. FIFTY DOLLARS. Absolutely insanity. DO NOT USE THIS COMPANY!!!! Trust me, spend the $ on a reputable one – it’s worth the cost.