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Moved cross country and I had multiple issues with these folks. First they canceled my original move date stating that they had two drivers to make the trip and they would be there before I would get to my destination to receive the delivery . Then they left late and showed up 3 days past the date they promised. Although when you call them on it they state a 12 to 14 day window.
Got our stuff and had damages. Major scratches on Executive desk, wet mattresses, missing portable BBQ grill, wet boxes and as far as we can tell two boxes are still missing. I’m glad its over and definitely will not even think about using them again.
I will stuff a U-Haul and drive it myself before I hand them anything again. I gave them two stars because the majority of our belongings made it. Marsha was nice but once she had our money she would not talk to me live again. It was mostly me leaving her messages. Oh and of course I paid almost 2k above the LOOOOOOOSE estimate. You might as well just pick a random number because it will always come out higher in the end. All in all I guess it could have been worse. They did offer to pay for having the mattress cleaned, but since it was a memory foam mattress we cleaned it ourselves and its fine now.
Good luck to all that choose Xtreme Movers!
I had a good experience with Marsha and Xterme Their Customer service was superb I would definitely be using them in the future. Their pricing was better than what I expected.
I had a good experience with Marsha and Xterme Their Customer service was superb I would definitely be using them in the future. Their pricing was better than what I expected.
