Find The Right Car Carrier For Your Move

please do not do any business with this company. stuart reached out to us after putting a request in online and qutoed us a good rate of $1500 for 2 cars. after we gave the deposit of $350 to lock in the job we never heard from stuart again. after receiving the $350 deposit stuart sent us a contract to sign and agree to. after reading the contract we were not pleased with what we read and decided that we would go with another company. we then tried to reach out to stuart to get a refund and he never answered, so we decided to text him. his response was that he should be given the opportunity to explain things in the contract before we get a refund. we explained that unless he was willing to revise the contract there was nothing to talk about. his response was that he does not deal with refunds and to contact general manager karen. after he provided her number we called the office and asked to speak with her. she asked us to explain our concern which we did and then she said she completely understood and directed us to respond to the email with the contract and request a refund, which we would receive within 24-48 hrs. we did that and followed-up the next day because we wanted to make sure they received our refund request. its been 11 days and we still can’t get in touch with them. we called, we texted and no response. we emailed the company several times and nothing. in total we left 4 voicemails and sent 5 emails and no response. we never got our money back which makes them thieves. i really hope this company goes under. we had to call our bank and issued a fraud alert which is now pending investigation. moral of this story, do not send any money to these guys without reading the contract first and do not pay any money to companies that require a deposit before finding you a truck.

please do not do any business with this company. stuart reached out to us after putting a request in online and qutoed us a good rate of $1500 for 2 cars. after we gave the deposit of $350 to lock in the job we never heard from stuart again. after receiving the $350 deposit stuart sent us a contract to sign and agree to. after reading the contract we were not pleased with what we read and decided that we would go with another company. we then tried to reach out to stuart to get a refund and he never answered, so we decided to text him. his response was that he should be given the opportunity to explain things in the contract before we get a refund. we explained that unless he was willing to revise the contract there was nothing to talk about. his response was that he does not deal with refunds and to contact general manager karen. after he provided her number we called the office and asked to speak with her. she asked us to explain our concern which we did and then she said she completely understood and directed us to respond to the email with the contract and request a refund, which we would receive within 24-48 hrs. we did that and followed-up the next day because we wanted to make sure they received our refund request. its been 11 days and we still can’t get in touch with them. we called, we texted and no response. we emailed the company several times and nothing. in total we left 4 voicemails and sent 5 emails and no response. we never got our money back which makes them thieves. i really hope this company goes under. we had to call our bank and issued a fraud alert which is now pending investigation. moral of this story, do not send any money to these guys without reading the contract first and do not pay any money to companies that require a deposit before finding you a truck.

This was the first time I transported a vehicle across country – admittedly nervous, but from start to finish the service was great. From the rep over the phone that answered all of my questions to the driver that was professional and polite. Phenomenal job!! I will definitely use this company again