3105 W Waters Ave
Tampa FL, 33614
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I am so angry right now. Several weeks ago I made an appointment for a truck to be moved from Washington to Montana. After making a $150.00 deposit, they sent me the contract. Nothing said about the contract before. The contract states the vehicle would be picked up within 10-15 days of the appointment date and the driver could eventually ask for more money. That’s not the way I work. I have cancelled the appointment I hope. I have made repeated calls for my deposit refund. I spoke with Karen Cohen one time. She was polite for that first call and has ignored me since. I call and just get transferred to voice mail. I called several times today and was trying to tell someone my story and got accused of yelling which of course turned me into a yeller and I hung up. That person then made repeated calls to my phone until I could block the calls. This is horrible treatment. I would hate to think if I would have followed through with this, how much this would have cost. It’s a lot of work and worry trying to relocate without having these crooks and cheats causing problems. My next stop is the BBB in Florida.
I am so angry right now. Several weeks ago I made an appointment for a truck to be moved from Washington to Montana. After making a $150.00 deposit, they sent me the contract. Nothing said about the contract before. The contract states the vehicle would be picked up within 10-15 days of the appointment date and the driver could eventually ask for more money. That’s not the way I work. I have cancelled the appointment I hope. I have made repeated calls for my deposit refund. I spoke with Karen Cohen one time. She was polite for that first call and has ignored me since. I call and just get transferred to voice mail. I called several times today and was trying to tell someone my story and got accused of yelling which of course turned me into a yeller and I hung up. That person then made repeated calls to my phone until I could block the calls. This is horrible treatment. I would hate to think if I would have followed through with this, how much this would have cost. It’s a lot of work and worry trying to relocate without having these crooks and cheats causing problems. My next stop is the BBB in Florida.
This company will rip you off! ZERO STARS They were super fast about emailing a contract and taking a $200 deposit. I received an email stating my car will be picked up within 10 days of the originally stated date with no expected delivery date unless I upgrade my service and pay more money. It’s just super shady so I emailed a request to cancel. Only then did I see the deposit was non-refundable. GUESS WHAT?! Over a week later I got a random phone call from someone saying they are going to pick up my car. I explained I had driven it myself over a week ago and had cancelled the service. THEN they had the nerve to charge another $250 for no apparent reason. Thankfully my credit card alerted me but I had to report it stolen and get a new card because who knows how much more they will continue to charge!
