Above The Rest Auto Transport

I want to start by Thanking God for allowing my car to be transported safely, I also want to Thank God for helping me find Above the Rest Auto transport. This company is truly above the rest, all the other companies are scams. Bruce is a honest and sincere man, who will educate you and guide you throughout the process. He is good at what he does and he will find you the best deal in a short amount of time. Bruce keeps everything 100 with you no B.S! He found me a carrier within 2 hrs and they got my car from point A to point B in 24hrs. Avoid the stress and hassle from other company's and have Bruce hook you up, I usually don't write reviews, but I would be remiss if I don't give props where props is due. Thank you Bruce!

I want to start by Thanking God for allowing my car to be transported safely, I also want to Thank God for helping me find Above the Rest Auto transport. This company is truly above the rest, all the other companies are scams. Bruce is a honest and sincere man, who will educate you and guide you throughout the process. He is good at what he does and he will find you the best deal in a short amount of time. Bruce keeps everything 100 with you no B.S! He found me a carrier within 2 hrs and they got my car from point A to point B in 24hrs. Avoid the stress and hassle from other company's and have Bruce hook you up, I usually don't write reviews, but I would be remiss if I don't give props where props is due. Thank you Bruce!

BRUCE was wonderful! And like many others, I went in circles before we LUCKILY found him. PLEASE, trust me and look no further... even when your iPhone is listening and pushes an AD for Auto Transport on Instagram. Ugh, I wish I never entered my info! I was hounded with solicitations by email, calls and texts. The good news is, it prompted me to do some serious BBB research - some companies weren't legit and others promised a lower price to lure me in. I finally went on to YELP and found BRUCE, the most honest, patient, responsive, transparent and kind human being. He answered the phone immediately, we chatted about Brokers and while we laughed about his grandkids, he listed the car on Central Dispatch. Within 15 minutes he called me back and had locked in a Transport Company for the next day! He is tremendous, reassuring and such a delight in a very confusing, competitive and risky online world. The car arrived exactly when he said he would and I gave them a check and they went on their merry way. I volunteer to be the President of the "Above The Rest Auto Transport" Club.

We are Florida snowbirds and prefer to drive our own car rather than rent one. Last year, we finally located a transporter who would give door to door service in a reasonable time at acceptable rates. Professional, honest and careful with your possession as well as no hidden costs. I highly recommend this service.

I want to start by Thanking God for allowing my car to be transported safely, I also want to Thank God for helping me find Above the Rest Auto transport. This company is truly above the rest, all the other companies are scams. Bruce is a honest and sincere man, who will educate you and guide you throughout the process. He is good at what he does and he will find you the best deal in a short amount of time. Bruce keeps everything 100 with you no B.S! He found me a carrier within 2 hrs and they got my car from point A to point B in 24hrs. Avoid the stress and hassle from other company's and have Bruce hook you up, I usually don't write reviews, but I would be remiss if I don't give props where props is due. Thank you Bruce!

Bruce was excellent and did his job well connecting us with a company to transport our car. He is highly responsive, professional, and communicative and I loved working with him.

The only challenge I during this whole process was with the transport company themselves - they had agreed to a delivery period (after 8pm because my friend receiving my vehicle works full time) and the day before insisted my friend HAD to be available from 12-2pm to receive my car and they could not do any other time. They essentially forced my friend to take a day off - and on the day of delivery, the transport company kept running late and ended up delivering after 8pm anyway! That was really challenging for us working out receiving the car.

Do not contact this company. I called to put the bid out on my car for shipping. First, I was told that the price I was given would not go up. Then, as it got closer to my shipping date I was told that we would have to raise the price and it would be much more expensive. I decided to go with another carrier who was more upfront about the way things work. I received a call from the Bruce, the owner, yelling at me asking why I would use someone else, telling me he didn't want my job because I had too many questions for him and telling me that the other transport company were just better liars than him. He literally said that he was a liar and these guys were better at it. Only use these guys if you intend on following through. Otherwise be prepared for an unnecessary scolding. I wouldn't ship a bicycle with this company. The owners a real piece of.... I'd go with "anyone but these guys" auto transport. Also, make sure the owner is honest and up front!

Very rude and seemed focused primarily on getting his fee. We paid over $800 to get our car shipped, scheduled with Bruce from Above The Rest, and after scheduling we started getting a lot of snark and attitude from this guy.

1) He seemed annoyed that we didn't immediately answer every single phone call in the middle of the workday, even though we returned every single missed call we got from him. We all have crap to take care of, chill out. He said he wasn't getting personal with his clearly sarcastic remarks, but what was it then?

2) We asked for insurance information that would cover our vehicle during the course of transport, and what we got was a blurry, teeny tiny bitmap that I told him was illegible. He responded by telling me that was all he had what did I expect from him, followed by eventually providing the legible pdf file when I pressed the issue.

3) The guy he scheduled to deliver our car showed up at 11pm at night BEFORE the day originally scheduled for arrival. He pounded on our door so violently that we were ready to call the cops. It was pitch black at nearly midnight and the driver demanded cash on the spot, and wanted to unload the car in the black of night. We have very little streetlights in our area, it is woodsy and nearly impossible to see at that time, and he wanted to unload our vehicle in that darkness and to drive away with cash? Lol.

4) When we called Bruce back and demanded answers, he responded with "I don't control these drivers, what do you want me to do?"

5) Then they had this whole miscommunication issue about how the payment was to be accepted - the driver barely spoke English, shrugged at me and demanded cash while holding my keys hostage. We were told, IN WRITING, that Zelle was an acceptable payment method. We have evidence of written confirmation available for any Yelp reviewer curious about this guy's hilarious response after he read my review.

Wow. Hell no would I recommend this place.

Edit: It would seem not only is this a bad "businessman," but also a pathological liar. We have phone records of multiple conversations over the phone which he's now claiming we never had (lol), we SIGNED UP over the phone which he's claiming never happened (lol), along with plenty of evidence of me "yelling" (telling him in a perfectly normal manner) that the driver HE CHOSE has arrived at our door at 11pm banging on our door, haranguing our FROM location contact over the phone instead of our DESTINATION phone number (lol), confirming Zelle information that it seems he's now claiming he never told us was available (why the hell would we ask for Zelle if we didn't have Zelle??). Heaven forbid we wake him at "midnight his time" when WE are being harassed at 11pm TOTALLY outside our scheduled arrival time in pitch black night by someone who barely speaks English!

Since he seems to be such a meticulous "businessman", let me add the other details that I didn't have time to add before in my original review about failure to initially provide LEGIBLE INSURANCE DOCUMENTS too. Maybe I should send him the screenshots in case he deleted them with bleach bit.

Yeah, what a "businessman" LOL. Have fun with this one, people. He wants us to be "nice" to rude, lying "businessmen".