Privacy Policy

Overview

At Real Transport Reviews, we take your privacy seriously. This policy outlines what information we collect, why we collect it, how we use it, and what rights you have regarding your personal data.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our Site.

Information We Collect

Device Information

We automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and time zone settings. This helps us optimize the Site experience and analyze usage patterns.

Quote Request Information

When you request a quote, we collect your name, email address, phone number, pickup and delivery locations, vehicle information, and any additional notes you provide. This information is necessary to connect you with transport companies.

Review Information

When you submit a review, we collect your name (or display name), email address, rating, and review text. Reviews help other users make informed decisions about transport companies.

Communication Information

If you contact us directly, we may collect your name, email address, phone number, and the contents of your message to respond to your inquiry effectively.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To process quote requests and connect you with auto transport companies
Site Optimization: To analyze usage patterns and improve our Site's functionality and user experience
Communication: To respond to your inquiries, send service-related notifications, and provide customer support
Review Verification: To verify the authenticity of reviews and maintain the integrity of our platform
Security: To detect and prevent fraudulent activity, spam, and abuse
Legal Compliance: To comply with applicable laws, regulations, and legal processes

Sharing Your Information

We may share your personal information in the following circumstances:

Transport Companies: When you request a quote, your information is shared with auto transport companies to provide you with pricing and services
Service Providers: We work with third-party service providers who assist us in operating the Site, conducting business, or serving you (e.g., hosting providers, analytics services)
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property, or safety
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

We do not sell your personal information to third parties for marketing purposes.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience.

You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality. For more information about how Google Analytics uses data, visit Google's Privacy Policy. You can opt out of Google Analytics here.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your personal data

Correction: Request correction of inaccurate data

Deletion: Request deletion of your personal data

Portability: Receive your data in a portable format

Objection: Object to processing of your data

Withdraw Consent: Withdraw previously given consent

California Residents (CCPA): You have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

European Residents (GDPR): You have additional rights including the right to access, rectify, erase, restrict processing, and data portability. To exercise these rights, contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

Quote Requests: Retained for 3 years after submission
Reviews: Retained indefinitely unless you request deletion
Contact Information: Retained for 2 years after last contact
Analytics Data: Retained for 26 months in accordance with Google Analytics standards

You may request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data in transit
Secure hosting infrastructure
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about our data practices, please contact us: