Contact Us
Have questions? We're here to help transport companies and customers alike. Find answers below or reach out directly.
How Can We Help You?
Get Your Company Listed
For transport companies with verified licensesAre you a transport company with a verified license on file that wishes to be listed on Real Transport Reviews?
We welcome legitimate, licensed auto transport companies to join our directory. Being listed on Real Transport Reviews helps you:
- Increase your online visibility to potential customers
- Build trust through verified customer reviews
- Receive quote requests directly from interested customers
- Showcase your services and company information
To get listed, please email us with the following information:
- Company name and contact information
- USDOT and MC numbers
- Business address and service areas
- Company logo (optional but recommended)
Update Your Company Information
For listed companies needing correctionsAre you a transport company with a verified license on file that is currently listed but you have a correction for your company page or a question?
We want to ensure all company information is accurate and up-to-date. If you need to update your listing, we can help with:
- Contact information updates (phone, email, website)
- Business address changes
- Logo or cover photo updates
- Service area modifications
- Company description changes
- Questions about reviews or ratings
Please include your company name, the specific changes needed, and your USDOT number for verification when contacting us.
Request UpdateReview Questions & Corrections
For reviewers and review-related inquiriesAre you a reviewer with a correction, further information to validate a review, or a general query?
We take review authenticity seriously. Please contact us if you:
- Need to correct or update your review
- Have documentation to validate your experience
- Want to add additional details to your review
- Have questions about the review process
- Need to report a fraudulent or inappropriate review
- Want to request removal of your review
Please note: We may request proof of service (such as a bill of lading, contract, or payment receipt) to validate reviews. This helps maintain the integrity of our platform.
Contact About ReviewQuote Request Issues
Questions about quote submissionsHaving trouble with a quote request or haven't received a response? Here's what you should know:
- Quote requests are sent directly to transport companies
- Response times vary by company (typically 24-48 hours)
- Make sure your contact information is correct
- Check your spam folder for company responses
If you need help with a quote request or want to modify your submission, please contact us with your name and the date you submitted the request.
Submit New Quote RequestGeneral Inquiries
Other questions and feedbackFor any other questions, suggestions, or feedback about Real Transport Reviews, we'd love to hear from you!
Common general inquiries include:
- Website feedback and suggestions
- Partnership opportunities
- Advertising inquiries
- Press and media requests
- Technical issues with the website
Send Us a Message
Frequently Asked Questions
How do I leave a review?
Find the company you used in our directory, visit their page, and click "Write a Review." You'll need to provide your name, email, rating, and details about your experience.
Are reviews verified?
We may contact reviewers to verify their experience. Reviewers might be asked to provide proof of service such as a bill of lading, contract, or payment receipt.
How do companies get rated?
Company ratings are calculated as an average of all approved customer reviews. The more reviews a company has, the more reliable their rating becomes.
Is getting a quote free?
Absolutely! Requesting quotes through our platform is completely free. We connect you directly with transport companies—we don't charge any fees or commissions.
Can reviews be removed?
We reserve the right to remove reviews that appear fraudulent, contain inappropriate content, or violate our terms. Legitimate reviews are not removed upon company request.
How do I report a problem?
If you encounter any issues with the website, a company listing, or a review, please contact us via email or use the contact form above. We'll investigate promptly.