J&S Transportation

Update: The business owner is a LIAR. He says he refunded my money but they refused. I only got my money back after filing a dispute with my credit card company.

These guys won't hesitate to screw you. My experience was terrible. They didn't even schedule a pickup/delivery for me yet felt entitled to keep a deposit that was supposed to be in exchange for securing a pick-up/delivery date.

More specifically, a Car dealer took a $100 "deposit" so I could schedule a pickup/delivery with these guys. Dealer said they would call. They did call just a few minutes later but when they called they refused to schedule anything.

After a week went by and my delivery obviously wasn't going to be scheduled I asked for my 'deposit' back and they refused. They pointed me to terms and conditions on their website that I never were informed existed and I never agreed to.

Highlights: Claim they aren't responsible for flat tires, missing hub caps, damage to paint or even driving your vehicle through a tornado or hail storm.

You'd have to be a fool to trust these guys with your money, car or business.

Shipping your vehicle can be a very frustrating and despairing process. There are hundreds of scammers out there and finding a legit reliable company is a grueling endeavor. I am lucky I found this company. To my understanding, they own their own truck and I wasn't talking to some middlemen. I shipped my vehicle from North Dakota to Houston, TX and it took about a week; that's the estimated time I was provided. I was always able to call someone and they would be able to tell me where my car was.

If I had to ship any other of my vehicles, I would definitely go back to these guys.

I contracted with J&S Transportation b/c my understanding was that they use their own trucks rather than brokers. I had a good experience, but the move was actually done by a company called "Umbrella" out of PA. It all went fine, but I wish someone had told me. It cost over $1000 to use J&S and "Umbrella" would have been less expensive.

I got the car just fine (dirty, but that is no surprise), but not really the arrangement that I paid for.

Joe at J&S kept me pretty well informed otherwise.