New World Auto Transport

Steve lied to me from the jump and promises me things that could not happen ,Him and his wife Daisy actuallt take the cars that r waiting for transpoirt out on the town doing drugs i wouldnt deal wi

After a quick search, I saw excellent reviews on New World Auto and scheduled an appointment. I got a tour of the office when I arrived and met Steve, the owner, and his wife. This is a family run auto transport company and I totally recommend them. I was assisted by Darrin, who was professional and courteous. My car was transported cross country in a safe and timely manner. Everything was as promised.



P.S. When you visit the office, be sure to see the insanely cool fish, Huey the parrot, and amazing toy car collection, as well as other fun and quirky items!

After a quick search, I saw excellent reviews on New World Auto and scheduled an appointment. I got a tour of the office when I arrived and met Steve, the owner, and his wife. This is a family run auto transport company and I totally recommend them. I was assisted by Darrin, who was professional and courteous. My car was transported cross country in a safe and timely manner. Everything was as promised.



P.S. When you visit the office, be sure to see the insanely cool fish, Huey the parrot, and amazing toy car collection, as well as other fun and quirky items!

I have used New World twice on the recommendation of my son. The first time Puma, my daughters car, was actually delivered by Steve Wells the owner and CEO who have Bill Gates cars in the transport as well. Just recently used them again and had a minor concern. Steve himself called me and the concern was resolved

There are many bad transporters out there. Be safe and contact them if you care about your car and fair pricing

I have used New World twice on the recommendation of my son. The first time Puma, my daughters car, was actually delivered by Steve Wells the owner and CEO who have Bill Gates cars in the transport as well. Just recently used them again and had a minor concern. Steve himself called me and the concern was resolved

There are many bad transporters out there. Be safe and contact them if you care about your car and fair pricing

I had a very special Dodge Viper Prototype Race Car that needed to be moved from Houston to the East Coast. It's a very difficult car to move - very, very, very low, very wide - nothing about it would be easy. It was important to me that I spoke first hand to someone that understood the challenges with such a vehicle and could insure the right level of transport - and not to some customer service rep that had no idea what my car was. That's why I contacted Steve Wells - his experience with such vehicles is unmatched. He knew exactly what to do. He found the BEST truck with the BEST drivers for transporting my car - I know this because the other cars on the transport were a Bugatti Veyron and a Mclaren Sienna (both $1M+ cars)! The Prototype Viper was delivered quickly, efficiently and without damage. I couldn't be more satisfied.

One of my friends living in South Carolina needing a car as her only car just died on Tuesday. So I decided to sell my car to her as she really needed a car to go to work every day. I started looking online for auto transport, but they are all so confusing and all the horror stories client was saying about the transportation of the vehicle. So I decided to call New World Auto Transport to give them a try. I called them on Friday, spoke to Daisy, she was very friendly and helpful, she told me to drop my Honda CRV the same afternoon and was told the car will be delivered on Wednesday. Then I received a call from Daisy on Saturday, she told me she was able to locate a driver and she was willing to go out in the major thunderstorm to meet him to pick up my car, I was so grateful for her to go out of her way to help me and my friend. My friend called me on Sunday and she was so appreciative that she received the Honda and is going to be able to drive the car to work on Monday. I just want to give a shout out to New World Auto Transport for going the extra mile for their customers!!! We appreciate you very very much!!!!!!!

One of my friends living in South Carolina needing a car as her only car just died on Tuesday. So I decided to sell my car to her as she really needed a car to go to work every day. I started looking online for auto transport, but they are all so confusing and all the horror stories client was saying about the transportation of the vehicle. So I decided to call New World Auto Transport to give them a try. I called them on Friday, spoke to Daisy, she was very friendly and helpful, she told me to drop my Honda CRV the same afternoon and was told the car will be delivered on Wednesday. Then I received a call from Daisy on Saturday, she told me she was able to locate a driver and she was willing to go out in the major thunderstorm to meet him to pick up my car, I was so grateful for her to go out of her way to help me and my friend. My friend called me on Sunday and she was so appreciative that she received the Honda and is going to be able to drive the car to work on Monday. I just want to give a shout out to New World Auto Transport for going the extra mile for their customers!!! We appreciate you very very much!!!!!!!

First time shipping a car and if i ever do i won't use this company. They called a day early to pick up my car i went out of my way to accommodate the driver. Then they delivered my car a day late. When i called the driver got a attitude. Unorganized and shady company

Between the dealership (Auto Nation in Katy, TX) and New World...there is enough blame to go around for the weak performance. The first problem is no one wants to accept the responsibility for the screw ups. Second problem is no one knew the dimensions of the lifted Ford F250 I purchased so when they out-sourced the job, the guy they awarded the job got to the dealership and couldn't handle the truck....time lost. Third problem is when they found another driver (ILM Transportation) to handle the truck I was given a delivery date that was missed. Forth problem, the ILM driver never communicated with me they he would miss the promised delivery date, then when I called him he gave me another date which was missed, then I called him and was given a yet another delivery date that was missed. All while New World took no responsibility for the poor service despite them being the one that hired ILM. I finally spoke with the owner of New World, Steve, and he promised me a $200 refund for the hassle that would come from ILM or New World or a combination....2wk's later and nothing. I called Steve and no reply. For year's I've had my car transported from NJ to FL every fall & spring and I've never had a hassle....I guess that's because I never used New World or ILM. Beware.

I rarely ever do bad reviews, but whoever I spoke to on the phone was the worst. I asked about moving my car, and when she found out i was coming from Hawaii (a place they don't ship out of) she hung up on me. They definitely need better customer service because that lady was awful.

New World Transport is the best auto transport company I highly recommend them. I contacted another transport company before using New World the experience was horrifying. 5 weeks after contracting with 123Transports my car still had not been picked up and the broker Tara in New York never once called me back after taking my order she never once answered her phone. Feed up I contacted Ray at New World Transport he was kind and understanding he cared about my moms death and i had to move the car. I contracted with Ray and within 4days he had a driver to pick up my car in Nacogdoches, Texas it arrived 5days later . in Sacramento California. I highly recommend New World Transport to anyone. Use them they are great talk to Ray

I would not recommend this company for your auto transport. They sales team is great, but the service and communication about your car delivery suck. If you choose to use them or any other auto transport service DO NOT ACCEPT YOUR CAR AT NIGHT. You cannot see the level of damage that may be present in the dark. Also, if you are assigned PVS Transportation Services as your carrier, ask for a new one.

****Update**** for the full, and awful story, please read the previous review.

So the owner took ages to call me back last night and still didn't have any information for me and said that he'll "look into compensation" for me and that he would call me back the next morning (Read MORNING) with information about where my car is and WTH is going on.

The next morning rolls around. Lunch goes by. So, once again, I have to call at 1:30pm and inquire as to what is going on. to which I am greeted with a the excuse of "well I just got in the office" this is the OWNER of the Company, mind you. If you commit to calling someone in the morning, you call them in the morning. Again, he has NO information and says he'll call me right back... which actually meant he'd call me back at 6pm... 4.5 hours later, to tell me my car is in the absolute middle of nowhere America and the truck is still broken down, but should be running by tonight. But since you clearly can't believe anything this guy is saying, I seriously doubt it.

He also totally tried to skirt the issue of compensation and when I brought it up he tells me "We'll worry about that later." Completely trying to dance around it and avoid making any type of commitment, and having absolutely no sense of urgency about this.

I'm completely dumbfounded by how horrible this company is. Any company with any sensibility or commitment to the customer would be on their toes at attention trying to resolve this issue, and being overly communicative especially since I have brought up multiple times that I am disappointed in the lack of communication and extremely lacking confidence in their ability to do pretty much anything at this point.