Ship Your Car Now LLC.

These guys deliver, literally. I have worked with Josh multiple times and shipped from South Florida to Philly and back, and shipped from Philly to both Denver and to Summit County, Colorado, and back to Philly; each time for the price promised, picked up and delivered on the day promised, by knowledgeable and accommodating drivers. Never had an issue. These guys know what they are doing, top to bottom. I highly recommend ShipYourCarNow!!

These guys deliver, literally. I have worked with Josh multiple times and shipped from South Florida to Philly and back, and shipped from Philly to both Denver and to Summit County, Colorado, and back to Philly; each time for the price promised, picked up and delivered on the day promised, by knowledgeable and accommodating drivers. Never had an issue. These guys know what they are doing, top to bottom. I highly recommend ShipYourCarNow!!

Thank you Todd Carlisle! 2 cars, on time, Dallas to North Jersey. One in an enclosed carrier and one open. Both drivers were great, communicated well and delivered on time without any trouble. Both cars picked up in one day and delivered 4 days later. Thank you again Viorika, my Son who received the cars also commented on your professionalism and friendly manner. I would definitely recommend Todd and his drivers to any of my friends for shipping their high value cars.... *****

Thank you Todd Carlisle! 2 cars, on time, Dallas to North Jersey. One in an enclosed carrier and one open. Both drivers were great, communicated well and delivered on time without any trouble. Both cars picked up in one day and delivered 4 days later. Thank you again Viorika, my Son who received the cars also commented on your professionalism and friendly manner. I would definitely recommend Todd and his drivers to any of my friends for shipping their high value cars.... *****

i spoke with someone who sounded fine on phone. he responded to emails very promptly. his price was a little lower than i was quoted by 2 who had shipped my car in the past. it was much higher than 4 who each called, emailed, texted me every day, but who had bad reviews. he sent me a very one sided contract. i signed it. nothing happened as date of flight and window to pick up car approached. i contacted him. he said he'd have a driver and a date the next week. week was almost over and i needed a date. i contacted him. he said he would give it priority. i got a call from a dispatcher - he was working on it. then dispatcher called again - he had good news and bad news. good news - he found a driver. bad news it was $190 more - so $100 and $150 more than quotes i had gotten this spring from people who had shipped my car last 2 times. car was picked up in florida on time. car was delivered to ny quickly. no covid. no high gas price. towards end of peak time to ship cars north. claimed he made zero. huge demand to ship cars north on i-95 - mid may - he is in business and surprised - and i paid $190 more than agreed amount and had a scare car wouldn't be picked up. last minute - on phone - i did not feel i could make a few calls to look for a price like one i had been offered. i think it was a bait and switch. offered $1160. then, at last minute it was $1350.

Rarely leave reviews, and all too often are negative. This was my third time using Ship your car- and the whole experience was quite smooth. I used the door to door service- and ship my car from South Florida to beautiful Idaho once a year where I vacation with my family - I couldn't be happier- the service is great, the pricing is a lot more competitive than other quotes Ive received. On top of that- car was delivered one day earlier than expected! Really takes good service to get me to leave a review- this surely- is a must work with company if you need this service.

Great customer service, Curt was literally available at any time of day with whatever I needed! Couldn't have been more helpful!

I used ship your car now to ship my new car from florida to california, they did a great job. The car made it across the country in 4 days in perfect condition. I highly recommend using ship your car now!!

From start to finish this was a great experience. Jason Graff (561) 948-1049 was super helpful and very nice to deal with! He was very responsive on my initial call and everything went exactly how it was scheduled. I even had to make a change to the delivery address and that was seamless as well. I would highly recommend contacting him if you need a vehicle moved!

I live in Seattle, WA. I'm buying a Cadillac Allante to add to my classic car collection. I reached out to this company for a shipping quote on shipping a car from Charlottesville, NC to Las Vegas, NV where I'm moving soon. I received a call in response to my inquiry. It was a brief call, I spoke to Ryan. He quoted me $1,500. I asked one and only one question in response, "Do you offer a military discount?". I didn't even get the full sentence out when I heard a click. He had hung up on me. I gave him the benefit of the doubt that he must've hung up on accident and I called back. He answered and immediately started berating me. He said I was cheap, talking to me was a waste of his time, I'd never be able to find another car shipper, I'm not a paying customer, I'm worthless and I can f*ck off then he hung up on me again. All that because I asked one question "Do you offer a military discount?". Oh by the way this is on Veterans Day and the company apparently does offer a military discount so his verbal tirade against me for asking makes even less sense knowing that. I called back a third time and calmly asked to talk to his supervisor. He refused to let me talk to anyone else. Since I'm not allowed to talk to anyone else at the business about Ryan's atrocious behavior I guess I'll voice my complaint here. If Ryan had acted normally and just answered the question whether the answer was yes or no I would've booked with them on the spot. I'm not expecting the best customer experience ever, I'm only expecting not to be verbally abused for asking a simple question. It was bizarre but better to find out how they treat people now rather than after I give them my business I guess.

Update, Ryan's wife has now messaged me and is threatening me to remove my review. Classy.

If i cold give -5 stars i would. I did my transaction with tim gave him my info for a deposit & next thing i know my card has a unauthorized transaction for 900 dollars. The manager says it was a mistake because they have a new employee, when this happened I decided to cancel & they would't refund my money back. This company should be reported to the police as they are the biggest SCAMMERS will make you lose your time, money & your car won't be shipped or they will control you and try to charge you more since they already have your car.
Save yourself a problem & use another company. Ps. Yelp if you delete this review i will keep posting it for as long as i can. This company shouldn't even be on yelp.... *** I never received any refund and didn't even get my money back. My money was basically stolen. If that 500 dollar refund like you said is coming tell me where and when because it's been years and my 900 dollars where never returned. Pure Blasphemy is what the response below is. DO NOT USE THIS COMPANY....

I was so excited to work with Jason Woessner and he is basically the only reason I'm not giving this company and the trucking companies they work with a 1 star. He saved the day and connected me to a driver immediately after another company ghosted me the day my car was supposed to be picked up. On the day I was supposed to fly across the country... a hurricane hit so I was unable to pick up my car on the agreed day. They have no control over the hurricane..which I understand. The biggest issue I have was the absolutely horrible communication between this company (the broker) and the actual company that handles the drivers. I was told my car was in Philly, when I was in NYC. I originally planned to pick up the car in NJ but they told me that they couldn't deliver it until the following week. Mind you... I called well ahead of time to tell them I wouldn't be able to pick up the car due to the hurricane, and I was told...no problem, we can deliver it the next day. That was a lie...my car couldn't be delivered and I couldn't pick it up because it was in Philly. By the following week.... I had to be in Long Island for work... 2 hours away from NJ. Because I didn't have a car...I had to take a $200 Uber to get to work. On top of this...They charged me an additional $250 to bring me the car since I had absolutely no way of going back to NJ. I had to call the local company that handled the drivers multiple times before anyone answered. Just a really bad experience with communication and customer service.

1st Review. (My 2nd review will follow after delivery and once I take possession of my car)

Bottom line -Terrible service with inaccurate status of where my car is or when it will be delivered.
Their email notifications and communications are inaccurate.
When I called my contact Carlos Somarriba yesterday and asked for status he told me one story and dispatch a completely different story (and they were rude)
I was supposed to receive my car on 9/24 as per the last email from Carlos on 9/23 (see below)
On 9/23 when I called Carlos then I was told car was in Nacogdoches TX but somehow I still hadnt been contacted by driver as to a delivery window time.
At end of day I called dispatch since I hadn't heard a thing and they said car would be delivered on 9/26 due to a break down w truck.
On 9/24 I called Kurt (Manager) who didn't have a clue as to where car was and asked me to call him later in the day (as I didn't have anything else to do) So I decided to call dispatch and they said they had told me yesterday car had just left Chicago (actually they said breakdown)
So, long story .... WHO THE HECK KNOWS when I will get my car ????LOL.
Next time Ill go back with MONTWAY AUTO TRANSPORT, yes more expensive but outstanding service with accurate information and less hassle of having to chase people.
I hope to help other Yelp customers not to experience what Im going through.

Email from Carlos
Hi Fernando,

Delivery will be tomorrow but driver will call you with estimated time.

On Mon, Sep 23, 2019 at 12:09 PM Carlos Somarriba
carlos.somarriba@shipyou… wrote:
Hi Fernando.

I hope you had a great weekend as well. I'm on my way
To the office and will update you as soon as I get in.

Really? I have to select at least one star?

I am contacting the authorities today to report what I can only imagine has become a car theft.

14 days ago I was faced with the dilemma of having to transport a car at the very last minute from Ohio to Arizona. It HAD to happen that day as we were already traveling to our destination and realized that towing the second vehicle was not working. Other car shipping companies could not even retrieve the car for a number of days, ShipYourCarNow did indeed pick it up that same day. I read some reviewes and most were good, positive. Although there were some stinkers, they were few. SO I went with ShipYourCarNow. We thought all was finally on track for our travels.

Well, it was supposed to take 6 days. 14 days later, we have yet to see the car.

Just by chance, we extracted some information that the car "was involved in an accident" in California, not exactly on the way from Ohio to Arizona. We would have never found out except I called the ShipYourCarNow 800 number and a general phone help person admitted that the car was "still in the body shop". wha-Wha-WHAT???? Apparently there was another truck in a truck stop that had a hit and run situation with the car carrier and our car was damaged.

All this is supposedly confounded by Hurricane Dorian bearing down on the ShipYourCarNow office in Florida and then Labor Day weekend, but do I care? This is a place of business, they should have had a disaster plan in place to keep business going in the face of a hurricane threat. And well, our car is still missing, someone should take the holiday time to locate it for us.

I had originally been speaking to the ShipYourCarNow broker named Jody, when the "accident" happened, he put me in contact with an exec for ShipYourCarNow named Garret, Garret also gave us the number for the carrier OSSO and the carrier's owner Mike. We've never heard back from Mike from OSSO.

Garret has stated that they could not get any video from the truck stop regarding the accident, why? Shouldn't they be contacting the hit and run assailant? Apparently they are repairing the car out of pocket, I imagine to avoid insurance dings. The last thing he told us was that we would see the car on the weekend. The weekend has come and gone with no car in our possession. Now "because of the hurricane" the communication from everyone has been oddly silent.

Therefore, I've decided I've had enough, and now that the holiday is over, if I do not hear from ShipYourCarNow this morning with a positive update, that we will see our car WITH all of its personal contents inside, and a full refund of the $1500 fee they charged for this service, I will be forced to contact the authorities to report a stolen vehicle. Since it involved transport across state lines, I will contact the FBI first.

Stole items out of my car.
Damaged my car!
Manager called me a "lying nigger".
Wow! I will never understand this kind of bigoted behavior.
DON'T SETTLE FOR BAD BUSINESSES RUN BY RACIST THIEVES!

Ship Your Car Now...or maybe in a week...or they never pick it up! Who knows with this company. I waited a week and no one ever came. What a joke!

SHIPPER BEWARE!

In Brief:
This company is ONLY a broker, a middle man, once they have your deposit, they will disappear! And it will become the biggest nightmare you ever had!

In Detail:
My husband and I were moving over 1200 miles and we had numerous vehicles to ship, we got on Yelp and called quite a few companies, we called Ship Your Car Now even though they had numerous bad reviews, but the rep seemed SUPER helpful, would even answer his phone on a Sunday evening to answer our questions.

BUT...What they leave out is that they are only a referral service a middle man a broker, and once we put that credit card number in the system and signed their electronic contract, the person we had been talking to almost every day disappeared off the face of the earth??

So, moving time comes, and the "truck driver" who speaks literally no English calls and demands we have the vehicles ready a day early, we said there is no way, and that we signed the contract for the next day and there is no way to have them all ready. So after about 100 phone calls and 100 emails to the rep we had been talking to at Ship Your Car Now he finally answers and says he took care of it and they would pick up on the day we scheduled. The next day they were suppose to give us a 2 hours notice and a completely different driver appears out of the blue, he did not speak hardly any English and said he was a different driver than who was supposed to do the pick up, well we were leery of letting our cars go to some other person, but now the SYCN rep won't answer. So we get plate numbers of the truck, etc and go ahead and let him take the vehicles.

The vehicles left on a Sunday, and the driver was supposed to only get to the drop off location on Thursday, well the driver broke every law in he truck driver book and got there in darn near 24 hours.

My husband and I hadn't even left yet when the driver gets to my husbands elderly moms house 1200 miles away and demands $3000 from her in cash, yelling at her, swearing at her, so she is calling us, the driver is calling us, and we can't understand him, he refuses to unload the cars until he gets his cash. This goes on for 3 hours, when finally the driver gets his boss to call us, who by the way is yet another middle man, but speaks better English and we set up a series of payments through PayPal. Finally after the last payment goes through the truck driver drops the last car.

In the meantime we have been calling the SYCN rep and emailing him at least a million times with no response.

Moving is bad in general, moving 1200 miles is worse, moving with people like this who say they are here to help you is beyond a freaking nightmare!

We will never use this company again nor refer anyone to them!

On a final note: And this could just be random? But we had to put fraud alerts on all of our cards as we started getting charges from different countries on our credit cards after all this?

STAY AWAY! They literally sent me a THREATENING email after giving them a bad review And complaining to the BBB. They also posted my PERSONAL INFORMATION ON FACEBOOK. Instead of fixing their issues they want to do it the "dictator way". Person who emailed me was Anthony Pisano! I shipped my Porsche with them. WORST SERVICE EVER. UNRELIABLE. ! I couldn't believe in this day and age and in the US a company would dare disclose peoples private emails AND threaten them in retaliation for a BBB complaint.

I repeat, This is by far one of the worst services I have ever had! . Employees are unprofessional, first employee lied to me about shipping details to get my business. Another one shipped my title to the wrong address. Delays, lies.... nightm

AVOID THIS BUSINESS

I received the car for Susan M, who's review is below, and to which Garrett responded.

The driver arrived at roughly 8:30pm, following a specified delivery time of 3-5pm. I had to leave for a work dinner, so I called him and asked him to park the vehicle in our driveway, behind my white Land Rover, and to leave the keys in our mailbox. This request could not have been clearer, and the driver said he understood.

I arrived home an hour later to find no car in my driveway. At that point, he told me the address he'd been given by dispatch was for a neighbor's house, down the street, and that he'd somehow decided that rather than calling me back for clarification, that he'd just decided to park on the street, and leave the keys under the floor mat of an unlocked car.

Fortunately, the car was still there, and I was able to move it to my driveway.

For some perspective, this is in Hollywood, where there is both crime, and strict parking enforcement. The driver had parked the car (against instructions!), in a permitted parking area, with two wheels in the red-painted no-parking zone. We're extremely lucky the car wasn't towed, stolen, or ransacked.

The driveway was not blocked, as Garrett suggests, he'd simply given his driver the wrong address. Regardless, why would a driver not simply call me right back to ask about a blocked driveway, rather than simply ditching an unlocked car in a no-parking zone with the keys in it and no further communication?

This matter has not been addressed to our satisfaction, and personally I find Garrett's suggestion that we're lying about this to be extremely offensive. We will not be using this business again, and can't recommend that you do either.

Ship Your Car Now was careless in the delivery of our vehicle, and is now accusing us of lying. That is bad business. Screw these guys.

If it was possible I would give this company 0 stars... it was an absolute joke working with this company!

Let me explain, I was wanting my truck shipped from Panama City Beach, Florida Back to British Columbia Canada...

This drive Takes a week max as I did it myself to get the truck down there...

After 2.5 weeks my truck gets to the border and they needed paperwork to get the truck across the border which they failed to say while he truck was on its way up...

So it took me 2 days to get them the necessary paperwork, I then was told it would be on a truck Friday, on Friday it wasn't on a truck...

I was then told The following Monday, on Monday it still wasn't on a truck..

I was then told Thursday and on Thursday it still wasn't on a truck...

I was hen told Saturday, Saturday came and it still wasn't on the truck...

They then told me Monday and Monday again it still wasn't on the truck...

This has gone on for 3 weeks at this time... my truck being 4 hours away from where I live...

The continually lied saying that it was going to be here on a specific day and it wasn't!

Now it has literally left me no choice but to drive to the border and pick up my own truck because these guys clearly aren't doing it!

Oh did I mention I have been renting a car at $600 a week waiting for my truck that has now been 7 weeks to get half way!

I could've shipped my truck to China in less time!!

I would strongly recommend not going with this company unless you want to be lied to!

Then they also tell me they will refund me $300 from the $4000 I paid them to get my truck here!

Mean while the car rental itself has cost me $4200 just waiting for my truck and had I known my truck was on the Canadian side of the border for the last 3 weeks I would've saved myself money and went to go pick it up instead of listening to these guys lie about when my truck will be here!!

ABSOLUTE JOKE!!!

I'll be looking further into this!

WORST COPANY, WORST SERVICE & LIARS! .. especially RUBIN & Garett... they have completely lost our car from the US to Spain, LIED about it to us MULTIPLE TIMES, refuse to connect us with someone at this company who actually knows they are doing and are so rude, unapologetic and unprofessional. DO NOT USE THIS COMPANY.

Long story short.. I am STILL waiting on my car in Spain.. over two months later. Rubin and Garett both lied and said it was shipped in Feb to Europe, and "waiting for the final leg to Spain.." LIARS. We found out it was still sitting at the NYC port and since then, I can't get a straight answer from Rubin or Garett. They keep referring us to their 888 number, and dodging the question "WHERE IS OUR CAR!?" We have paid in full (HUGE MISTAKE) and they keep claiming to refund us "partial payment" but don't. I just want my car! THESE GUYS ARE AMATEURS WHO CAN NOT BE TRUSTED!!!!!

Cognitive dissonance is the name of the game in auto transport.

I shoulda just gotten in my own truck, taken four days off, driven 1350 miles to Mississippi, bought a cheap tow bar, and done it myself. With the exception of the man who eventually released my car to me (who does NOT work for SYCN, to be perfectly clear), almost every step in this process was completely botched.

-"Look, It's gonna cost $1100. Those guys that quoted $700 are just lowballing you on the shipping boards, and hoping for the best. You probably won't get a call back from half those guys."
-"We're not just auto shippers, we're logistics experts."
-"Dude, I'm a badass, I'll get that car shipped for ya."
-"Yeah, man, got you a driver who will be there on Friday, shipment in no more than five days."

75% of the above is false.

By the time Friday came around, I had calls from other shippers offering to pick up the car on Friday, for $700. One guy claimed he was within 10 minutes of the place!

Guess what - the CAR WASN'T PICKED UP ON FRIDAY. I made it eminently, painstakingly, crystal clear that the pickup location was NOT open on weekends. So the key was hid somewhere on Friday evening by the folks in Mississippi, and the driver picked up the car a day late. So much for logistics expertise.

I'm still expecting my car on Wednesday, because I received an email stating It was on time. l called SYCN three times on Wednesday, and finally, I get a call at 4:45...

"My truck is broken down. I am in Sayerville, New Jersey."

Irate beyond words, I call back SYCN, and they tell me it might be delivered on the weekend. Unacceptable. I sternly requested that I be partially compensated for this nonsense. I know the driver can't help what happens to his truck, which is why I'm not blaming him, but I dunno, have you heard of, say, GETTING ANOTHER TRANSPORTER to the location? There were six cars on the thing - two Ram 3500s with car trailers would have done just fine.

And yes, I can speak from authority on this, because I work in transport too. I've done long hauls, I've had my truck break down. But you know what I do when shit happens? I immediately seek ALTERNATIVE RESOURCES instead of leaving a customer to just wait. I give people discounts for unexpected maladies and delays, I take money out of my pocket to ensure customer satisfaction, I care about the people I serve, even if it's not to my financial benefit. What goes around, comes around. Fun fact - just this past week, I gave one customer $42.50 off for starting late due to a trailer failure, and another customer just paid COST because I had to rent a truck, and we started 3 1/2 hours late. I literally made $0 for that job on 3/31, because it's worth not pissing off a nice guy who has done nothing wrong.

"There's no money back! You signed a contract; we don't guarantee delivery dates!" Sure was a different tune than the self-proclaimed "badass" who was going cut the red tape and get me my car home quickly. Instead, I indeed showed up in Sayerville, NJ, with a tow bar, and $1100 cash, absolutely sick of having my car mishandled by brokers who simply... don't... care.

The driver was able to give me $50 off. Like I said, no fault to the driver, and the gesture alone of giving me $50, essentially paying for my gas to get to Sayerville (240 mile round trip), was a golden-hearted deed. He is a true gentlemen doing the actual grunt work of auto transport.

But this broker - no different than any of the others. Talk a big game, backpedal when shit hits the fan. That's sales for you in a nutshell.

Within a week of posting my review of SHIP YOUR CAR NOW on a transportation review website, I received a called from a representative from SHIP YOUR CAR NOW. He stated that he was calling to "Make sure I received the best experience possible", but he was actually calling to BRIBE me. He said that our original representative "made a mistake" in how he handled our situation. When I asked for clarification on what the "mistake" was, whether it was a mis-quote of the original price or rather calling us back to tell us we had to pay more, he skirted around the question. He then offered us $100 in exchange for THE REMOVAL OF MY ORIGINAL NEGATIVE REVIEW.

I have never been so shocked by a company's behavior as I was during this conversation. If you are reading reviews of SHIP YOUR CAR NOW and wondering why they have 5 stars, THIS IS WHY.

They are calling and offering people money to take down bad reviews. If people who had been offered this bribery were refusing it many others would be saved from dealing with this company and incurring damage to their vehicles and losing their money. DO NOT SHIP WITH SHIP YOUR CAR NOW. IT IS A SCAM.