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STT Logistics Group

1.9 (32 reviews)
📍 1150 NW 72 Avenue, Miami FL, 33126 📞 +1 (888) 884-0608
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Customer Reviews

Johnson Fun Factory Amusements Nov 11, 2025

The Service was Excellent Kept in touch with me and worked hard to get my equipment moved with the required Truck for the Job Would use again in a heartbeat

Billy Bronikowsky Aug 21, 2025

F! Fernando and STT logistics!!! I own a business as a federal contractor and own my own trucks too. One day I started getting calls and text messages from Fernando at STT logistics. I told him 7 time

Brent Feb 24, 2025

HORRIBLE COMPANY!!! Do NOT Recommend using them, ever!! Once they have your phone number, they will call you constantly. I have asked repeatedly for the past 1 1/2 to 2 years for them to stop calling

Aspect A. Mar 19, 2024

Horrible service, we made a deal with Alex that will get paid before delivery, and I trusted him and delivered the load before getting paid. And now getting ignored!! Be careful he will do anything to earn your trust and then he will ignore you . Don't make the mistake I made.

Aspect A. Mar 19, 2024

Horrible service, we made a deal with Alex that will get paid before delivery, and I trusted him and delivered the load before getting paid. And now getting ignored!! Be careful he will do anything to earn your trust and then he will ignore you . Don't make the mistake I made.

Dispatch H. Dec 11, 2023

I had the worst experience with them
Their worst broker named Nicholas Number (786-206-4157) has booked the load with me, but he never paid me what we have committed for and talked really rudely. That Stupid Broker doesn't have any manners, and he never paid even though there is no mistake from our side
RED FLAGS ON NEVER BOOK LOADS WITH THIS COMPANY !!!!!!!!!!!!

Dispatch H. Dec 11, 2023

I had the worst experience with them
Their worst broker named Nicholas Number (786-206-4157) has booked the load with me, but he never paid me what we have committed for and talked really rudely. That Stupid Broker doesn't have any manners, and he never paid even though there is no mistake from our side
RED FLAGS ON NEVER BOOK LOADS WITH THIS COMPANY !!!!!!!!!!!!

Reynaldo Mckee Nov 8, 2023

Everything was set up as described. This partial was set up as Cash On Delivery (COD). I've had some real disasters in this area but I just always believe that everyone should get a chance. BUT this was NOT one of those.

The receiver was all informed and waiting to do his part. it was all flawless. STT communicated consistently but not overbearing. Mice Experience.

Bethany Huerta Oct 8, 2023

I worked with Katherine on a PO load from TX to IL. Her customer service was excellent. She made ever effort to make sure our process with her load was easy and successful. Would haul a load for her again. Thank you for your professionalism during every step of our load.

Nathaniel W. Sep 18, 2023

Alex was my representative. Great overall. Look forward to doing business in the future

Nathaniel W. Sep 18, 2023

Alex was my representative. Great overall. Look forward to doing business in the future

Blake R. Aug 23, 2023

they won't stop contacting me. scum. told them many times to stop. absolute trash marketing methods. would never use them for anything.

Blake R. Aug 23, 2023

they won't stop contacting me. scum. told them many times to stop. absolute trash marketing methods. would never use them for anything.

Steven B. Jun 14, 2023

Awesome company to do business with, great communication with Renee Granados, will continue doing business.

Markie S. Jun 14, 2023

We had the pleasure of hauling freight for this company and from start to finish it was an excellent experience. Definitely look forward to working with this company in the future!

Torey B. May 1, 2023

I had the pleasure of transporting a load for this company. It was a very smooth process. The description of the load was accurate and I wasn't overwhelmed by the company for ETA's or tracking. Great communication! Look forward to working with STT again!

Evan Brown Mar 23, 2022

We hauled a load for STT Paulina was great to work with from start to finish professional and great communication and helpful!!!

Mike G. Jan 6, 2022

This company screwed me once and then Manny called me back and said that they wanted to make it right If I would give them another chance, I did and they did the same thing again which screwed me with my customer. What's that saying screw me once shame on you screw me twice shame on me. I don't recommend using this company at all and I will never give them another chance good luck!

Greg F. Sep 1, 2020

Gave Credit Card info and then they quit responding to all calls, texts, and emails. Had to freeze card and schedule different carrier.

Rey R. Oct 20, 2019

Find another company to do your hauling. The mike is a idiot. Stay away. No stars. The are a scam

Christy H. Sep 13, 2019

If there were a way to leave a negative star, I would, as somehow this company managed to get my phone number from a referral service and has been texting and calling me for a year now, even though I have repeatedly texted STOP, begged them verbally to remove me from their call list...it truly has become to the level of harassment. I explain I never have anything for them to ship, ever, and they just won't stop calling and texting me.

Travis S. Aug 27, 2019

Completely dishonest and unprofessional. I was booked on a load for them and was given wrong information, come to find out I was second carrier sent to this vehicle with the same bad information. When requesting a customary show up fee the lies, then rudeness jumped into high gear

Igor B. Aug 23, 2019

Stay away from this business! Shady business !
We booked a load with them from NY to IL , were supposed to get a pick up information, they kept telling us they're about to send it, that broker is in a meeting, that then he had some family issues etc bs ! Wasted a day ! Never will do business again with them. They also have a lot of BBB complaints for not paying their invoices ! Nor any factoring companies work with them ! Big O scam service !
Someone should contact FBI and report these people !

F P. Aug 21, 2019

File your BBB complaint now! They called us for a service to help their transporter load a vehicle, we did the job they asked, and emailed them and invoice as requested. They said they would pay over the phone as soon as they receive our invoice. We have been calling for 9 days to get paid. Nobody there can seam to get a hold of Jacob, voicemail goes to Carlos, and they don't know who the manager is. No one calls back. This company is a joke, they don't pay!

Pasha S. Aug 20, 2019

Awful service. People, Stay away please !! All the y do is reaping people off! Took the deposit money, never pick up the Load , No phone answers no email replied.

一先 May 21, 2019

just to avoid this company at all cost!!! Spent extra cost due to delay, and had an agreement on the refund but never got the money. The representatives seems purposely ignore the the call when regarding the refund.

Artur I. Apr 1, 2019

The worst brokage firm that anyone can deal with. Stay far away from this company. Unporffesiona, unethical and don't know how to communicate.

Meghan K. Feb 21, 2019

I would rather push my car, your car and the comment below car before I used this company again. Waste of money & total scammers. Do not use this company.

Alessandra B. Apr 26, 2018

Don't go with this company. They started by increasing the cost right after booking, since they couldn't find a carrier that would agree to that low bid. I should have just ended it there, but I went ahead. Now, after much ado, my car is being held hostage by the company that ended up doing the cartage, since Smart Talk processed my credit card, but never paid the vendor, so they won't deliver.

To make a long story short, in the end I have had to pay around $600 in car rentals so far while I have waited for my vehicle, and I am still going to have to wait another week since I went straight to the vendor (Erick M Transport - they are great guys) and made arrangements directly for them to deliver and pay them in cash. I have had to stop payment on my card so as not to pay the Smart Talk crooks a cent.

Whatever you do, DO NOT USE THEM. If I could do negative 5 stars, i would.

Chris H. Apr 12, 2018

Minus 100 !
These guys are the mother of the worst companies.
They are get you hooked up with a cheap quote and demand more and more.
Eric you better stop telling bs stories!!!!
If you want to waste your time and money than this is the best company!

Edgar B. Mar 23, 2018

This people really suck! They are sweet talkers but when it comes to actually doing their job they are horrible, there is not team communication at all.
I will never use them ever again!
And if you are trying to ship your vehicle, go straight to the shippers.

Logan M. Nov 11, 2017

Needed an emergency transport. filled a form online, got 14 calls in 3 days by them. After I accepted their offer, they said same day pickup. After I filled out the forms, Ivan G said it'd be done quickly. After 3 days I hadn't heard anything except when I had to call. They said they were looking for a driver. After several days I emailed for an update and they said it'd be the following week.
I canceled because I needed it done sooner than that. After I canceled, Ivan G began sending harassing emails. Even after I asked him to stop contacting me he continued to email me. At one point he said, "I should have just charged your credit card"...
Highly recommend you go somewhere else. Unreliable and extremely unprofessional.

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