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USA CarShip Inc.

2.2 (96 reviews)
📍 6595 Pheasant Pl, Cumming GA, 30028 📞 (404) 806-5330
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Customer Reviews

Elizabeth Fox Jan 27, 2026

USA car ship will give you a lowball quote, and then tell you that there are no carriers willing to ship at that rate. I ended up paying an extra $750 to get my vehicles shipped without losing my depo

Elizabeth Fox Jan 20, 2026

USA car ship will give you a lowball quote, and then after your deposit, tell you that there are no carriers willing to ship your vehicle at that rate. I paid an extra $750 to get my vehicle shipped w

Keith Nov 11, 2025

DO NOT USE THESE PEOPLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Bate and switch. Said they could deliver from Orlando to MS for 300.00 (so I wouldn't call another company) then called me back

Adam Nov 4, 2025

They will give you a good quote, ask you to pay a deposit, they at the time of pickup they will come up with all sorts of excuses to raise and double the quote. DO NOT USE this Company Liars and disho

Shannon Pilato Aug 21, 2025

100% a fraudulent company! I'm now turning over recorded conversations to the authorities for threatening to continue to charge an additional $50 over the transport fee if a good review is not posted

Thang Ngo Jun 29, 2025

Please be aware of this company. They will give you low cost quote and then double your price at the shipping date if you have no choice. They were not able to pick up the car as promised for a week a

Roger Raj May 6, 2025

Worst experience with David Mayer and his manger James, lied about quote to final price, gave non-existing William auto transport company & phone # and email. DO NOT TRUST this company.

Tyker F. Mar 21, 2024

These guys supported the theft of cars from my friend. Avoid at all costs. Danger Danger Danger. Do not ignore this feedback

Tyker F. Mar 21, 2024

These guys supported the theft of cars from my friend. Avoid at all costs. Danger Danger Danger. Do not ignore this feedback

Roger A. Mar 20, 2024

Total bait and switch business. They quote rates that they have no plan to honor. On the date of the transport they more than doubled the price and immediately refer to contract language that the quoted costs were estimates. Many of us have commitments to get a car somewhere by a date so there's often no option but to pay the new "doubled" rate. I also sensed that none of the service people are in the US and they are essentially reading a script to disgruntled customers. They scramble at the last minute to find a transporter who's an independent trucker. USA Carship was one of my worst business encounters. No way I would ever work with them again or recommend them to anyone. Just a horrible experience.

Roger A. Mar 20, 2024

Total bait and switch business. They quote rates that they have no plan to honor. On the date of the transport they more than doubled the price and immediately refer to contract language that the quoted costs were estimates. Many of us have commitments to get a car somewhere by a date so there's often no option but to pay the new "doubled" rate. I also sensed that none of the service people are in the US and they are essentially reading a script to disgruntled customers. They scramble at the last minute to find a transporter who's an independent trucker. USA Carship was one of my worst business encounters. No way I would ever work with them again or recommend them to anyone. Just a horrible experience.

Brian J. Mar 10, 2024

Horrible. Do not use this company!! They told me it would be $550 to transport my vehicle. The day the vehicle was to be picked up, they said they only had one drive and was going to be $1000. They use 3rd party drivers who set their own prices. They take a $100 deposit. Read the fine print. When I cussed him out, he came down $200 bucks.

Brian J. Mar 10, 2024

Horrible. Do not use this company!! They told me it would be $550 to transport my vehicle. The day the vehicle was to be picked up, they said they only had one drive and was going to be $1000. They use 3rd party drivers who set their own prices. They take a $100 deposit. Read the fine print. When I cussed him out, he came down $200 bucks.

Mark J. Feb 29, 2024

Low quote, agent (Robert Austin) could not deliver. Standard business practice for budget auto shippers. Original quote was $845, ended up paying $1350.



Robert called me a few times during transport, but had information that was out of date. Had to call carrier directly to get correct info. I have GPS tracking on my vehicle so I knew where it was anyways.



Was badgered a few times to leave this review. Doesn't affect the rating and facts above; just a little annoying.

Mark J. Feb 29, 2024

Low quote, agent (Robert Austin) could not deliver. Standard business practice for budget auto shippers. Original quote was $845, ended up paying $1350.



Robert called me a few times during transport, but had information that was out of date. Had to call carrier directly to get correct info. I have GPS tracking on my vehicle so I knew where it was anyways.



Was badgered a few times to leave this review. Doesn't affect the rating and facts above; just a little annoying.

Oscar F. Feb 28, 2024

Avoid at all costs!

Erick did a bait and switch from quote to actual price!

I paid my deposit, and the day they wanted to pick up my car for transport, I was notified that the delivery price was going to almost double the quote! The quote was even in their contract.

This is the kind of company you hear horror stories about.



Wtv you do, go in knowing that the price they give you, is not the one you are going to actually pay in the end.

Car was delivered fine, but that was only because of the driver who they gave the load to. Wouldn't go through this broker again.

Oscar F. Feb 28, 2024

Avoid at all costs!

Erick did a bait and switch from quote to actual price!

I paid my deposit, and the day they wanted to pick up my car for transport, I was notified that the delivery price was going to almost double the quote! The quote was even in their contract.

This is the kind of company you hear horror stories about.



Wtv you do, go in knowing that the price they give you, is not the one you are going to actually pay in the end.

Car was delivered fine, but that was only because of the driver who they gave the load to. Wouldn't go through this broker again.

Fernando M. Jan 10, 2024

I hired this company about a month ago to move my car from Atkinson NH to Port Saint Lucie FL. I been dealing with a women named Anna she priced at $665 dollars. As we go on i been calling her to make sure that everything is all-set with my move. Yesterday, she started giving me some bull story, I told her again that when i give her my deposit we setup the dates for January 10 or 11 2024. Today, this morning i called her again and she started again with a bunch of excuses. I told her again my car needed to be picked up today, she than said I'm trying. I then realized that i was in trouble. Anna, called me back and told me that the cost would be $1,625.00. She waited to the last minute for my trip to change the number. She is a pathetic liar and a thief. Run and run! DO NOT HIRE THIS THIEFS! My attorney is to file a complaint with the state and we are filling suit!

Fernando M. Jan 10, 2024

I hired this company about a month ago to move my car from Atkinson NH to Port Saint Lucie FL. I been dealing with a women named Anna she priced at $665 dollars. As we go on i been calling her to make sure that everything is all-set with my move. Yesterday, she started giving me some bull story, I told her again that when i give her my deposit we setup the dates for January 10 or 11 2024. Today, this morning i called her again and she started again with a bunch of excuses. I told her again my car needed to be picked up today, she than said I'm trying. I then realized that i was in trouble. Anna, called me back and told me that the cost would be $1,625.00. She waited to the last minute for my trip to change the number. She is a pathetic liar and a thief. Run and run! DO NOT HIRE THIS THIEFS! My attorney is to file a complaint with the state and we are filling suit!

Ingram S. Dec 22, 2023

USA CarShip Inc was able to assist me in getting my truck from Kenner LA to Zachary LA. Jeff Edward was a great conduit in making this happen. The carrier Marin Outlaw was very professional and delivered without any issues. Thanks Jeff! Good job!

Ingram S. Dec 22, 2023

USA CarShip Inc was able to assist me in getting my truck from Kenner LA to Zachary LA. Jeff Edward was a great conduit in making this happen. The carrier Marin Outlaw was very professional and delivered without any issues. Thanks Jeff! Good job!

Nancy D. Dec 20, 2023

We wanted our large snowblower shipped 199 miles. UsaCarShip and their agents were misleading and a huge disappointment. We started with Scott Robinson who quoted us a shipping quote of $145 and a pickup within 10 days.

After several weeks and no response, I called and received a different agent named Richard Wilson. Do not let the name deceive you. He had an Indian accent and spoke very fast and was hard to understand. He kept calling me giving me quotes that were double the original claiming there were no drivers available at the original quote.

I finally accepted a quote of $245 believing this included my $50 deposit. No, he explained that was to be paid to the driver. So, I ended up paying twice the initial.

DO NOT TRUST THE AGENTS.

Nancy D. Dec 20, 2023

We wanted our large snowblower shipped 199 miles. UsaCarShip and their agents were misleading and a huge disappointment. We started with Scott Robinson who quoted us a shipping quote of $145 and a pickup within 10 days.

After several weeks and no response, I called and received a different agent named Richard Wilson. Do not let the name deceive you. He had an Indian accent and spoke very fast and was hard to understand. He kept calling me giving me quotes that were double the original claiming there were no drivers available at the original quote.

I finally accepted a quote of $245 believing this included my $50 deposit. No, he explained that was to be paid to the driver. So, I ended up paying twice the initial.

DO NOT TRUST THE AGENTS.

Myopinion Y. Dec 12, 2023

This company came through last minute! With only a days notice, they were able to ship my car from Washington state and deliver it to California. The only reason I didn't give them five stars is because they couldn't nail down a time for pick up. The car arrived in the same condition as when it was picked up. Frank Steven was great to work with. I recommend USA CarShip.

Myopinion Y. Dec 12, 2023

This company came through last minute! With only a days notice, they were able to ship my car from Washington state and deliver it to California. The only reason I didn't give them five stars is because they couldn't nail down a time for pick up. The car arrived in the same condition as when it was picked up. Frank Steven was great to work with. I recommend USA CarShip.

Phillip K. Dec 10, 2023

Bait and Switch pricing.



After submitting my details, I started fielding quotes to transport my vehicle. David Mayer was the one quoting on behalf of USA Car Ship. On Friday, he submitted thief estimate of $175 and wanted to book.



I stated I am familiar with brokers and wanted a firm rate before I booked. I also pointed out the vehicle was shipping with an extra set of wheels in the trunk (~200lbs). He said this would raise the price ~$30-50. I said, let's give the benefit of the doubt and just book at $225 then. I asked for a firm quote at his $225 but he declined and said he would line up a truck and wouldn't ask for a dollar more than the rate provided at that point.



Ultimately, David came back Monday saying he had a truck ready and wanted to book. He did not tell me a price until I asked again. Good thing I asked again. Suddenly the price was now $549.



I can understand being 10-25% off in your estimate but going $175 to $550 is not being reasonable. This is exactly what I expressed concern to him about from the start. He states it's the driver's blah blah blah. If USA Car Shipo is an experienced transport broker, they should be able to know the rates and their bids should be within a reasonable margin of error.



This means one of two things. Either David is unexperienced in his job, so much so that his initial estimate was more than 2.5x underestimated. That or more likely, David is a deceitful individual who intentionally set unrealistic expectations from the start. He then tries to take your down payment so your stuck with him and probably makes nearly as much keeping deposits than actually providing a legitimate service. He you book, he then will change the price and give excuses as to why there is now such a substantial increase the last minute so your stuck with them. NO THANK YOU!



I would highly suggest staying from away from US Car Ship and David Mayer and the knowingly deceptive tactics.

Phillip K. Dec 10, 2023

Bait and Switch pricing.



After submitting my details, I started fielding quotes to transport my vehicle. David Mayer was the one quoting on behalf of USA Car Ship. On Friday, he submitted thief estimate of $175 and wanted to book.



I stated I am familiar with brokers and wanted a firm rate before I booked. I also pointed out the vehicle was shipping with an extra set of wheels in the trunk (~200lbs). He said this would raise the price ~$30-50. I said, let's give the benefit of the doubt and just book at $225 then. I asked for a firm quote at his $225 but he declined and said he would line up a truck and wouldn't ask for a dollar more than the rate provided at that point.



Ultimately, David came back Monday saying he had a truck ready and wanted to book. He did not tell me a price until I asked again. Good thing I asked again. Suddenly the price was now $549.



I can understand being 10-25% off in your estimate but going $175 to $550 is not being reasonable. This is exactly what I expressed concern to him about from the start. He states it's the driver's blah blah blah. If USA Car Shipo is an experienced transport broker, they should be able to know the rates and their bids should be within a reasonable margin of error.



This means one of two things. Either David is unexperienced in his job, so much so that his initial estimate was more than 2.5x underestimated. That or more likely, David is a deceitful individual who intentionally set unrealistic expectations from the start. He then tries to take your down payment so your stuck with him and probably makes nearly as much keeping deposits than actually providing a legitimate service. He you book, he then will change the price and give excuses as to why there is now such a substantial increase the last minute so your stuck with them. NO THANK YOU!



I would highly suggest staying from away from US Car Ship and David Mayer and the knowingly deceptive tactics.

Jenny L. Dec 9, 2023

I paid 75 retainer and when driver came he could not get car up the ramp and bent my pipes

Jenny L. Dec 9, 2023

I paid 75 retainer and when driver came he could not get car up the ramp and bent my pipes

Wesley Ibarra Dec 8, 2023

I went with this company because they quoted a good and fair price but day before they came back and almost doubled quote. The driver was nice and car was delivered in a timely manner but felt cheated since they didn't honor price quoted!

Kris B. Nov 29, 2023

I worked with Michael Taylor, who was patient for the most part and accommodating. Michael consistently followed up, once I started looking for a carrier. Once everything was taken care of and he answered my questions. The shipment ended up being roughly ~$300+ more than the quoted price that was sent, so please be prepared to pay more than the quoted. This seems typical of the company, and shipping companies in general. There was a communication breakdown between USA Carship and the actual drivers, which caused some frustration and the driver called 5 minutes before delivery to my home.

Kris B. Nov 29, 2023

I worked with Michael Taylor, who was patient for the most part and accommodating. Michael consistently followed up, once I started looking for a carrier. Once everything was taken care of and he answered my questions. The shipment ended up being roughly ~$300+ more than the quoted price that was sent, so please be prepared to pay more than the quoted. This seems typical of the company, and shipping companies in general. There was a communication breakdown between USA Carship and the actual drivers, which caused some frustration and the driver called 5 minutes before delivery to my home.

Tiffany T. Nov 26, 2023

I worked with Danny Hart, who was very patient and accommodating. Started looking for shipping companies a few months back, and he stuck with it. Got everything taken care of and answered my many questions. The shipment ended up being roughly ~$300 more than the quoted price, so be prepared to pay more than the quoted, which is the lowest price on the market, not a guarantee. This seems typical of the company, and shipping companies in general. I believe the price was right in the middle of the market, so considering Danny's great communication, I would recommend this company. I know this is not everyone's experience with USA Carship, and some end up paying much more than quoted.

Tiffany T. Nov 26, 2023

I worked with Danny Hart, who was very patient and accommodating. Started looking for shipping companies a few months back, and he stuck with it. Got everything taken care of and answered my many questions. The shipment ended up being roughly ~$300 more than the quoted price, so be prepared to pay more than the quoted, which is the lowest price on the market, not a guarantee. This seems typical of the company, and shipping companies in general. I believe the price was right in the middle of the market, so considering Danny's great communication, I would recommend this company. I know this is not everyone's experience with USA Carship, and some end up paying much more than quoted.

Francoise M. Nov 20, 2023

John from USA car ship really worked within my budget to get my Nissan Kicks shipped from NJ to Florida. my car arrived yesterday perfectly safe and sound. they picked it up on Friday evening and was delivered on Monday morning just like they said they would. I would use them again.

Francoise M. Nov 20, 2023

John from USA car ship really worked within my budget to get my Nissan Kicks shipped from NJ to Florida. my car arrived yesterday perfectly safe and sound. they picked it up on Friday evening and was delivered on Monday morning just like they said they would. I would use them again.

Pak P. Nov 8, 2023

Like other reviews have said. Same experience. Low offer at first, day of pick up price is doubled. Will be reporting this to BBB.

Pak P. Nov 8, 2023

Like other reviews have said. Same experience. Low offer at first, day of pick up price is doubled. Will be reporting this to BBB.

Kris S. Nov 3, 2023

They pull a bait and switch operation. I was quoted $1175 for a vehicle transfer with a $200 deposit. And $975 due to the driver upon delivery. When a service provider was found to do the transfer the associate just casually said the new cost at delivery was going to be $2200. They seem to deliver a low-ball offer, then deliver a higher quote after they get their deposit, so they get paid either way. "Finn" was the contact I was working with.

Kris S. Nov 3, 2023

They pull a bait and switch operation. I was quoted $1175 for a vehicle transfer with a $200 deposit. And $975 due to the driver upon delivery. When a service provider was found to do the transfer the associate just casually said the new cost at delivery was going to be $2200. They seem to deliver a low-ball offer, then deliver a higher quote after they get their deposit, so they get paid either way. "Finn" was the contact I was working with.

Seyi O. Oct 19, 2023

Very good service and prices. My car got here on time. I would definitely recommend and use in the future.

Seyi O. Oct 19, 2023

Very good service and prices. My car got here on time. I would definitely recommend and use in the future.

Christopher P. Oct 16, 2023

What a painful experience! My broker was William Tod. He was very persistent with very frequent calls trying to earn my business. I informed him that I was shopping around with estimates. William pressed on and frequently called me.



He gave me a really great quote of $695. He stated that once I sign the contract, there could be flex in the balance but it would not be more than $150.



The deposit was $150. All I had to do is pay the driver the balance of $545 cash. When it came to the pick up day, the driver never showed up. When I called William, he said he could have a driver at my location in two hours but the driver wanted more money. The balance would be $1,500. I was shocked. This was 3 times the estimated quote. I did not have that type of money.



He explained to me till the point of nauseam that this is the going rate for the distance my care needed to be transported. He even threw the "the contract that you signed" line. I was fully enraged.



I tried to explain that he should have done his due diligence of researching accurate rates to provide me with an actual estimate. William just kept on trying to explain that the rates are set by the driver as if I could not understand what he was trying to say.



Even after requesting the speak with a supervisor, the supervisor was either at lunch or just not available. I even requested a refund. William Tod stated that a refund would not be in my best interest because the rates are set forth by the driver.



If he was honest from the start, I could have made a better purchasing decision including perhaps maybe not shipping the car at all.



This process started at the end of August and the car was not delivered till the beginning of September. The cost was $849. This brought the grand total (with the deposit) to $999. This rate was still $304 over the original estimate. William Tod pitched this deal to be the best for me because payment was not due until the time of delivery. This is NOT a benefit. Paying either at the pick up time or delivery time makes zero difference. I'm paying either way.



USA CarShip has poor business practice and I would not recommend them and I would not be choosing them to ship my car back to my location.

Christopher P. Oct 16, 2023

What a painful experience! My broker was William Tod. He was very persistent with very frequent calls trying to earn my business. I informed him that I was shopping around with estimates. William pressed on and frequently called me.



He gave me a really great quote of $695. He stated that once I sign the contract, there could be flex in the balance but it would not be more than $150.



The deposit was $150. All I had to do is pay the driver the balance of $545 cash. When it came to the pick up day, the driver never showed up. When I called William, he said he could have a driver at my location in two hours but the driver wanted more money. The balance would be $1,500. I was shocked. This was 3 times the estimated quote. I did not have that type of money.



He explained to me till the point of nauseam that this is the going rate for the distance my care needed to be transported. He even threw the "the contract that you signed" line. I was fully enraged.



I tried to explain that he should have done his due diligence of researching accurate rates to provide me with an actual estimate. William just kept on trying to explain that the rates are set by the driver as if I could not understand what he was trying to say.



Even after requesting the speak with a supervisor, the supervisor was either at lunch or just not available. I even requested a refund. William Tod stated that a refund would not be in my best interest because the rates are set forth by the driver.



If he was honest from the start, I could have made a better purchasing decision including perhaps maybe not shipping the car at all.



This process started at the end of August and the car was not delivered till the beginning of September. The cost was $849. This brought the grand total (with the deposit) to $999. This rate was still $304 over the original estimate. William Tod pitched this deal to be the best for me because payment was not due until the time of delivery. This is NOT a benefit. Paying either at the pick up time or delivery time makes zero difference. I'm paying either way.



USA CarShip has poor business practice and I would not recommend them and I would not be choosing them to ship my car back to my location.

Milton M. Oct 1, 2023

Stay away from this fraudulent company. You will get the lowest quote and your car will not be picked up. The owner of the company along with his staff will lie to you every day that the vehicle will be picked up then make an excuse that the truck broke down etc etc. They have no intention to pick up your vehicle they just want to scam you for your deposit. The BBB has several open cases and complaints about this company. Will definitely deal with the Attorney General in his jurisdiction to put an end to this illegal operation.

Milton M. Oct 1, 2023

Stay away from this fraudulent company. You will get the lowest quote and your car will not be picked up. The owner of the company along with his staff will lie to you every day that the vehicle will be picked up then make an excuse that the truck broke down etc etc. They have no intention to pick up your vehicle they just want to scam you for your deposit. The BBB has several open cases and complaints about this company. Will definitely deal with the Attorney General in his jurisdiction to put an end to this illegal operation.

Elizabeth T. Sep 21, 2023

I wish that I could give zero stars! USA CarShip got a carrier by the name of All For A Dream LLC to transport our son's vehicle on 8/30/23, the vehicle was suppose to be delivered on 9/2/23 the vehicle is missing and all communications has stopped with USA CarShip on the vehicle whereabouts!

DO NOT USE THIS COMPANY TO TRANSPORT YOUR VEHICLE! YOU HAVE BEEN WARNED!!! ANY POSITIVE REVIEW IS A LIE!!! We are currently in the process of legally trying to be compensated for a stolen vehicle!

Elizabeth T. Sep 21, 2023

I wish that I could give zero stars! USA CarShip got a carrier by the name of All For A Dream LLC to transport our son's vehicle on 8/30/23, the vehicle was suppose to be delivered on 9/2/23 the vehicle is missing and all communications has stopped with USA CarShip on the vehicle whereabouts!

DO NOT USE THIS COMPANY TO TRANSPORT YOUR VEHICLE! YOU HAVE BEEN WARNED!!! ANY POSITIVE REVIEW IS A LIE!!! We are currently in the process of legally trying to be compensated for a stolen vehicle!

J J. Sep 20, 2023

I was able to get my car shipped from Indiana to California by USA CarShip, Inc. without any problems. My contact person was Zach Hector who did a spectacular job. He continued to keep in contact with me from start to finish. There were no hidden cost and I didn't have to pay any upfront fees. I paid the full amount due upon delivery. I highly recommend Zach Hector of USA Car Ship. Great job! Highly recommend.

J J. Sep 20, 2023

I was able to get my car shipped from Indiana to California by USA CarShip, Inc. without any problems. My contact person was Zach Hector who did a spectacular job. He continued to keep in contact with me from start to finish. There were no hidden cost and I didn't have to pay any upfront fees. I paid the full amount due upon delivery. I highly recommend Zach Hector of USA Car Ship. Great job! Highly recommend.

Joshua Campbell Sep 8, 2023

my total tariff came to $110. that was the agreed upon pricing and that is what I signed my signature for. it states above that that the values cannot be changed. yet I am being told that I need to pay $195 on top of the $50 deposit I put down believing that my bill would be $110. I have read the terms and conditions and am still being pressured into paying that $195. I will not pay that amount when what I contractually agreed to was $110. Someone get Jemima off of this board asap.

Kellie M. Sep 2, 2023

AVOID AVOID AVOid!!! They deserve no stars! William Tod is a liar and a con artist. I was originally quoted $515.00 to ship a truck from Indianapolis to Ocala, FL. I was also told it would be picked up before 9am. I sent them $100, so my balance upon delivery would be $415. The day before it was shipped, I was told the price was now $699 that I would owe the driver and it would be picked up in the early afternoon. We were moving from Indy to Ocala that morning. So this caused a major inconvenience. I planned to stay a little later to see the truck off. I then received an additional phone call saying the price was now $799. I scrambled to find another company but could not get a confirmation from anyone. I then receive yet another call saying the driver requested an additional $100 for a total of a $200 deposit. I was told I would owe the driver $599 upon delivery since I had paid the additional $100. Oh, the truck can not be picked up until sometime Saturday, but I have to leave Friday! Fortunately my neighbors are very good friends so I left the truck on the street (since we sold and closed our house Friday AM) and they put the keys under the seat Saturday morning. The truck is delivered to Ocala Sunday afternoon. I give the driver the remaining balance of $600. He thanks me and walks away. He comes back a few minutes later and says the fee was $650 and he never requested an additional deposit amount. I had to Zelle the driver an additional $50. I will be contacting American Express about the additional $100 deposit I paid. They are crooks!! Be careful!

Kellie M. Sep 2, 2023

AVOID AVOID AVOid!!! They deserve no stars! William Tod is a liar and a con artist. I was originally quoted $515.00 to ship a truck from Indianapolis to Ocala, FL. I was also told it would be picked up before 9am. I sent them $100, so my balance upon delivery would be $415. The day before it was shipped, I was told the price was now $699 that I would owe the driver and it would be picked up in the early afternoon. We were moving from Indy to Ocala that morning. So this caused a major inconvenience. I planned to stay a little later to see the truck off. I then received an additional phone call saying the price was now $799. I scrambled to find another company but could not get a confirmation from anyone. I then receive yet another call saying the driver requested an additional $100 for a total of a $200 deposit. I was told I would owe the driver $599 upon delivery since I had paid the additional $100. Oh, the truck can not be picked up until sometime Saturday, but I have to leave Friday! Fortunately my neighbors are very good friends so I left the truck on the street (since we sold and closed our house Friday AM) and they put the keys under the seat Saturday morning. The truck is delivered to Ocala Sunday afternoon. I give the driver the remaining balance of $600. He thanks me and walks away. He comes back a few minutes later and says the fee was $650 and he never requested an additional deposit amount. I had to Zelle the driver an additional $50. I will be contacting American Express about the additional $100 deposit I paid. They are crooks!! Be careful!

Harshavardhana V. Aug 24, 2023

Avoid USA Carship Inc. Zero stars.

I recently had an extremely disappointing experience with USA CarShip Inc. I was initially contacted by a representative named David Mayer, who provided an attractive quote of $740 for shipping my car. He assured me that the final quote would not exceed the initial quote by more than $50.

Trusting his words, I decided to go ahead with their service, rejecting other providers who had given me higher quotes. However, my suspicions grew as David repeatedly told me not to worry. My fears were confirmed when, at the last minute, I was asked to pay $1,250 - significantly higher than the initial quote and even the quotes from other providers.

When I confronted David about his earlier promise, he simply responded that I had signed the contract. It's important to note that USA CarShip Inc. is a brokerage company and not a moving firm. Once you've made the initial payment, there's no turning back.

I consider myself fortunate that this was not a huge financial loss for me, but I strongly advise others to avoid USA CarShip Inc. Be wary if a representative repeatedly assures you not to worry - it may be a red flag.

Lastly, I suspect that "David Mayer" may not be the representative's real name as he had an Indian accent. It's possible that he might change his name after negative reviews like this one.

In conclusion, I would not recommend USA CarShip Inc. for car shipping services due to their misleading quotes and poor customer service.

Matthew T. Aug 24, 2023

Horrible company. Same story as everyone else, doubled my quote 2 hours before pickup time. Go elsewhere.

Coach T. Aug 24, 2023

It's interesting to see a mix of either 5 stars or 1 star where the majority of them said they would give them a 0 if that was an option,



My experience wasn't a good one from the delays in picking up my vehicle to the price being changed. This was the first time I had to ship a car so my advice would be to do your homework first. This company is a booking service and don't have their own trucks so after you reserve them to pick up your vehicle, they then have to find a company, truck, driver, etc. that can accommodate and pick up your vehicle. This is where the confusion, frustration, price changes, etc. happen because they have to actually find someone to pick up your vehicle after you book them and if you're like me, you assume that they were the company to pick up your vehicle too but they are just a go-between. I feel like the 1 star reviews are accurate but the frustration is probably from them (including me) not knowing that they are a 3rd party who is there to just book the reservation but has to go out and actually find a truck/driver to pick up the vehicle.



So because of that and me not doing my homework...I'll give em 2 stars but I won't use them again and will definitely do my homework, ask the proper questions, etc. before using a service like this.

Harshavardhana V. Aug 24, 2023

Avoid USA Carship Inc. Zero stars.

I recently had an extremely disappointing experience with USA CarShip Inc. I was initially contacted by a representative named David Mayer, who provided an attractive quote of $740 for shipping my car. He assured me that the final quote would not exceed the initial quote by more than $50.

Trusting his words, I decided to go ahead with their service, rejecting other providers who had given me higher quotes. However, my suspicions grew as David repeatedly told me not to worry. My fears were confirmed when, at the last minute, I was asked to pay $1,250 - significantly higher than the initial quote and even the quotes from other providers.

When I confronted David about his earlier promise, he simply responded that I had signed the contract. It's important to note that USA CarShip Inc. is a brokerage company and not a moving firm. Once you've made the initial payment, there's no turning back.

I consider myself fortunate that this was not a huge financial loss for me, but I strongly advise others to avoid USA CarShip Inc. Be wary if a representative repeatedly assures you not to worry - it may be a red flag.

Lastly, I suspect that "David Mayer" may not be the representative's real name as he had an Indian accent. It's possible that he might change his name after negative reviews like this one.

In conclusion, I would not recommend USA CarShip Inc. for car shipping services due to their misleading quotes and poor customer service.

Matthew T. Aug 24, 2023

Horrible company. Same story as everyone else, doubled my quote 2 hours before pickup time. Go elsewhere.

Coach T. Aug 24, 2023

It's interesting to see a mix of either 5 stars or 1 star where the majority of them said they would give them a 0 if that was an option,



My experience wasn't a good one from the delays in picking up my vehicle to the price being changed. This was the first time I had to ship a car so my advice would be to do your homework first. This company is a booking service and don't have their own trucks so after you reserve them to pick up your vehicle, they then have to find a company, truck, driver, etc. that can accommodate and pick up your vehicle. This is where the confusion, frustration, price changes, etc. happen because they have to actually find someone to pick up your vehicle after you book them and if you're like me, you assume that they were the company to pick up your vehicle too but they are just a go-between. I feel like the 1 star reviews are accurate but the frustration is probably from them (including me) not knowing that they are a 3rd party who is there to just book the reservation but has to go out and actually find a truck/driver to pick up the vehicle.



So because of that and me not doing my homework...I'll give em 2 stars but I won't use them again and will definitely do my homework, ask the proper questions, etc. before using a service like this.

Cecilia R. Aug 23, 2023

Robert communicated with us through the process of shipping my daughters car from Nashville to San Diego. the car arrived within 8 days in the same condition it was picked up. The cost was almost double then what was in the contract but still close to the cost we received from others.

Cecilia R. Aug 23, 2023

Robert communicated with us through the process of shipping my daughters car from Nashville to San Diego. the car arrived within 8 days in the same condition it was picked up. The cost was almost double then what was in the contract but still close to the cost we received from others.

William H. Aug 16, 2023

This experience was beyond horrific. Frank blew up my phone about ten times daily with back-to-back phone calls. When I was finally able to answer his calls, he explained the process through which I had genuine concerns, but he assured me that the contractual language is simply an industry standard and that if the price increased, it would be no more than $30 to $50. Against my better judgment, due to time constraints, I agreed to have USA CarShip get my son's car transported. I explained that the pick-up date was flexible, but the drop-off date was firm since my son was being dropped off at his college campus, and we were flying in and needed the car. "All good," said Frank. "That will not be a problem; I have many drivers for that route." The reviews on many other sites coincide with this so far. On the scheduled pick-up day, I received a call from Frank letting me know we have a driver, and the pick-up and delivery are all set, except now the price has more than tripled from the original quote; again, this is in perfect alignment with other reviews. I explained my displeasure, and Frank transferred me to his manager, who was, too, less than helpful, trying to pressure me to pay three times the original quote. Not budging nor entertaining this unprofessionalism, they found a driver that was still higher than the quote but not 300% more; however, the car was picked up a day later, and no guarantee of on-time delivery. Once the driver contacted me, things went smoothly; he, too, expressed his displeasure with this broker. In the end, the driver said he would do all that he could to get the car to us on time; it was a bit late, but they did a good job, vise 8:00 AM we got it and 11:00 PM, forcing us to get a rental vehicle for the day which we were hoping not to do. This was no fault of the driver, simply the poor service from USA CarShip and what appears to be their bait-and-switch tactics to get more money when the pressure is on the customer. Dealing with Frank was a horrific experience that I would wish on nobody. I would not recommend this company for any shipment for any reason. Rest assured, whatever quote you receive will be higher, so plan for that. Look at the many other sites and read the bad reviews; they speak volumes.

William H. Aug 16, 2023

This experience was beyond horrific. Frank blew up my phone about ten times daily with back-to-back phone calls. When I was finally able to answer his calls, he explained the process through which I had genuine concerns, but he assured me that the contractual language is simply an industry standard and that if the price increased, it would be no more than $30 to $50. Against my better judgment, due to time constraints, I agreed to have USA CarShip get my son's car transported. I explained that the pick-up date was flexible, but the drop-off date was firm since my son was being dropped off at his college campus, and we were flying in and needed the car. "All good," said Frank. "That will not be a problem; I have many drivers for that route." The reviews on many other sites coincide with this so far. On the scheduled pick-up day, I received a call from Frank letting me know we have a driver, and the pick-up and delivery are all set, except now the price has more than tripled from the original quote; again, this is in perfect alignment with other reviews. I explained my displeasure, and Frank transferred me to his manager, who was, too, less than helpful, trying to pressure me to pay three times the original quote. Not budging nor entertaining this unprofessionalism, they found a driver that was still higher than the quote but not 300% more; however, the car was picked up a day later, and no guarantee of on-time delivery. Once the driver contacted me, things went smoothly; he, too, expressed his displeasure with this broker. In the end, the driver said he would do all that he could to get the car to us on time; it was a bit late, but they did a good job, vise 8:00 AM we got it and 11:00 PM, forcing us to get a rental vehicle for the day which we were hoping not to do. This was no fault of the driver, simply the poor service from USA CarShip and what appears to be their bait-and-switch tactics to get more money when the pressure is on the customer. Dealing with Frank was a horrific experience that I would wish on nobody. I would not recommend this company for any shipment for any reason. Rest assured, whatever quote you receive will be higher, so plan for that. Look at the many other sites and read the bad reviews; they speak volumes.

Marvin H. Aug 14, 2023

DON'T DO IT!! They are are HORRIBLE COMPANY to deal with!! My daughter was leaving for college and I wanted to ship her car. Got a quote from Jeff of $495.00. The day before scheduled pickup, the rate jumped to $800.00 and it was to late to try and book with another company. Once the the date was set, I told him what time I needed the vehicle picked up, and we agreed on a time between 7am-10am. He told the driver it was OK to pick up vehicle at 12:30 (driver showed me the text message), putting us 3 hrs behind schedule. Once the vehicle was picked up, he tried to change the rate again!! This company is horrible to deal with, and Jeff is worst. LIAR, LIAR!

DON'T DO IT!!!

Marvin H. Aug 14, 2023

DON'T DO IT!! They are are HORRIBLE COMPANY to deal with!! My daughter was leaving for college and I wanted to ship her car. Got a quote from Jeff of $495.00. The day before scheduled pickup, the rate jumped to $800.00 and it was to late to try and book with another company. Once the the date was set, I told him what time I needed the vehicle picked up, and we agreed on a time between 7am-10am. He told the driver it was OK to pick up vehicle at 12:30 (driver showed me the text message), putting us 3 hrs behind schedule. Once the vehicle was picked up, he tried to change the rate again!! This company is horrible to deal with, and Jeff is worst. LIAR, LIAR!

DON'T DO IT!!!

Aimee M. Aug 11, 2023

I went with this company because they quoted a good and fair price but day before they came back and almost doubled quote. The driver was nice and car was delivered in a timely manner but felt cheated since they didn't honor price quoted!

Aimee M. Aug 11, 2023

I went with this company because they quoted a good and fair price but day before they came back and almost doubled quote. The driver was nice and car was delivered in a timely manner but felt cheated since they didn't honor price quoted!

Avery C. Aug 8, 2023

my total tariff came to $110. that was the agreed upon pricing and that is what I signed my signature for. it states above that that the values cannot be changed. yet I am being told that I need to pay $195 on top of the $50 deposit I put down believing that my bill would be $110. I have read the terms and conditions and am still being pressured into paying that $195. I will not pay that amount when what I contractually agreed to was $110. Someone get Jemima off of this board asap.

Naresh N. Aug 8, 2023

Danny from USA Carship did the excellent job, they shipped my car with the short notice period, In future if need I will use there service, I would like to suggest there service to my friends and family members..

Avery C. Aug 8, 2023

my total tariff came to $110. that was the agreed upon pricing and that is what I signed my signature for. it states above that that the values cannot be changed. yet I am being told that I need to pay $195 on top of the $50 deposit I put down believing that my bill would be $110. I have read the terms and conditions and am still being pressured into paying that $195. I will not pay that amount when what I contractually agreed to was $110. Someone get Jemima off of this board asap.

Naresh N. Aug 8, 2023

Danny from USA Carship did the excellent job, they shipped my car with the short notice period, In future if need I will use there service, I would like to suggest there service to my friends and family members..

Abbie Johnston Aug 8, 2023

I recently had the pleasure of working with Robert, a representative from USAcarship.com, for my car shipping needs. His exceptional service, honesty, and commitment to catering to my specific requirements truly made this experience stand out.

What truly impressed me was Robert's willingness to go the extra mile to cater to my unique needs. I had requested a specific delivery window due to my tight schedule, and Robert worked diligently to ensure that my request was not only heard but accommodated. His dedication to understanding and addressing my concerns made the entire process seamless and stress-free.

Pros:

Transparent pricing with no hidden fees.
Accommodated specific delivery window with dedication.
Robert's professionalism and knowledge were outstanding.
Vehicle arrived in impeccable condition.
Cons:

None observed.
Overall, I am beyond satisfied with the services provided by Robert and USAcarship.com. If the need arises, I will not hesitate to work with them again in the future.

Weston Harris Aug 7, 2023

Their first driver didn't show up and their second driver didn't show up, but if I agreed to pay about $1,500 more, they could find me another driver. Then they had numerous reasons on why my deposit return was being delayed. It took about 20 days and a similar Google review before they refunded my deposit.

Bill K. Aug 1, 2023

Had an oversized van shipped from Oregon to Boston. The size of the vehicle did make the logistics more challenging but Daniel J. was able to find a reliable transporter. The driver was very professional at both the pickup & drop off. Received the van without any issues.

Leonard K. Aug 1, 2023

They were a total bait and switch. They offered to ship from NY to Oregon for $945. It ended up costing $1500. Additionally they said that they would pick up the car on a Tuesday but infact picked it up on a Thrusday. I had to stay home from work for three days. They were untruthful most times I spoke with them. One should never use them. I made the mistake of giving them a deposit otherwise I woulld have gone elsewhere.

Bill K. Aug 1, 2023

Had an oversized van shipped from Oregon to Boston. The size of the vehicle did make the logistics more challenging but Daniel J. was able to find a reliable transporter. The driver was very professional at both the pickup & drop off. Received the van without any issues.

Leonard K. Aug 1, 2023

They were a total bait and switch. They offered to ship from NY to Oregon for $945. It ended up costing $1500. Additionally they said that they would pick up the car on a Tuesday but infact picked it up on a Thrusday. I had to stay home from work for three days. They were untruthful most times I spoke with them. One should never use them. I made the mistake of giving them a deposit otherwise I woulld have gone elsewhere.

Kallie Mccann Jul 27, 2023

0 stars!Terrible business practices the callers are from India with American names
and a very heavy accent. I suspect the name US CARSHIP is owned by a foreign company. They ask for a deposit then tell you a price and when the driver arrives the price changes! READ REVIEWS. I called person back and he said he was working on finding a driver! that would charge me $125, wait you told me $125 I called the person I was dealing with and wanted a refund of my deposit and he refused to reimburse my $30 deposit. I wasn't going to take a chance for this company to tow my RV for a possible higher price or not show up
or do show up days later, so we cancelled and are now disputing our $30 deposit. BEWARE!!!!! tip of the day: give your business to locals! this company wanted a pic of my RV and still thought it was my car that had to be shipped!

Paul D. Jul 26, 2023

0 stars!Terrible business practices the callers are from India with American names

and a very heavy accent. I suspect the name US CARSHIP is owned by a foreign company. They ask for a deposit then tell you a price and when the driver arrives the price changes! READ REVIEWS. I called person back and he said he was working on finding a driver! that would charge me $125, wait you told me $125 I called the person I was dealing with and wanted a refund of my deposit and he refused to reimburse my $30 deposit. I wasn't going to take a chance for this company to tow my RV for a possible higher price or not show up

or do show up days later, so we cancelled and are now disputing our $30 deposit. BEWARE!!!!! tip of the day: give your business to locals! this company wanted a pic of my RV and still thought it was my car that had to be shipped!

Paul D. Jul 26, 2023

0 stars!Terrible business practices the callers are from India with American names

and a very heavy accent. I suspect the name US CARSHIP is owned by a foreign company. They ask for a deposit then tell you a price and when the driver arrives the price changes! READ REVIEWS. I called person back and he said he was working on finding a driver! that would charge me $125, wait you told me $125 I called the person I was dealing with and wanted a refund of my deposit and he refused to reimburse my $30 deposit. I wasn't going to take a chance for this company to tow my RV for a possible higher price or not show up

or do show up days later, so we cancelled and are now disputing our $30 deposit. BEWARE!!!!! tip of the day: give your business to locals! this company wanted a pic of my RV and still thought it was my car that had to be shipped!

Summer Todd Jul 17, 2023

I need led a car shipped from Texas to California and Jason did a great job of scheduling and checking before during and after the transportation. The service was reasonably priced. The car wasnt damaged and it arrived within the communicated delivery window. I would use USA carship again.

Kylan Maxwell Jul 7, 2023

Told me it would be $950 and then the day of pick up said it would be $1925. Couldn't cancel because I needed my car picked up and there was a $200 cancellation fee. Got totally lied to. And they picked my car up 3 days late.

Anabel Solomon Jun 29, 2023

USA CarShip is a scam. Wish I read the reviews first. It's as most people are saying- it is a bait and switch tactic- $200 upfront, another $200 to cancel, currently, it is more than a week past when the truck was supposed to be delivered. There are now quoting us over double the initial price we signed a contract for and still cannot provide us any more details, they avoid us when we call, etc. We are disputing the charge with our bank and blocking them from ourselves. Bad, bad business. If anyone has the time to sue them- do it for those of us who don't have time to! Go get-'em! Bunch of Indian people giving us false names like Scott Robinson and such. Bleh.

Kaliyah Cuevas Jun 25, 2023

Review for Adam Miller:
After a lot of back and forth, and communication over the weekend being difficult, Adam was able to help me out and get my car shipped safely.

Kamryn Hoover Jun 24, 2023

DO NOT EVEN TRY USA CARSHIP. You will be very disappointed... they give you the lowest quote and you end up paying more than the going rate! Deception at its BEST!
BEWARE!

Mark L. Jun 16, 2023

Vehicles arrived in good time with no damage. I don't agree with the way the shipping brokers work. They agree to a price and then raise it. I guess it is how it works, but I don't agree with it. You agree to a price stick to it, period, a deal is a deal. Daniel was the broker.

Raul R. Jun 15, 2023

I paid up front $300 for transport for my...
I paid up front for transport for my 2012 scion tc my initial quote was for $775 after a few days of them not picking up my car I called back and was told by Jeff that my quote was no longer correct that it had jumped to $1850 I was pissed I ask for manager or someone in charge they gave me the run around and proceeded to say if I wanted to cancel I would loose my money .. if I could give -5 star rating I would they are a scam

Mike P. Jun 12, 2023

DO NOT USE - DISHONEST LIARS- TERRIBLE BUSINESS PRACTICES.
If I could I would give them NO stars . They are the worst company to deal with. They make promises the don't keep and their guarantee is worth nothing! I wish I had checked the reviews before booking. Bait and Switch at it's finest.

Fundecia B. Jun 5, 2023

On May 25th I spoke with Alex he quotes me for 675 and a guarantee date of my picked Up may 30th now here comes may 29th I texted him what is the status of my pick up and he tells me hes working on my order mind you I gave him the 100 dollar (I still have not received my refund) on may 25th and nothing has been done then alex calls me to tell me he has driver but the driver wants 1300.00 dollars so basically alex wasted my time, now I have to pay American Airlines a extra 85.00 dollars to change flights and find a new company who took my car with no problems. USACARSHIP is a scam I got emails and text for my refund but no refund

Paul V. Jun 2, 2023

Richard Willson did a good job finding a driver to ship my car.

Noman G. May 19, 2023

Michael Taylor was amazing during the whole process of us my daughters car to Florida from California. Very competitive rates and professionaly handling while providing us consistent updates. I would go in a heartbeat

Kat A. May 16, 2023

This company is a scam! I've already reported them to the authorities and I have their IP address and phone number through a hacker who managed to contact. They will steal your money and not actually ship the vehicle for you! They sounded so genuine on the phone. It's a bunch of Indian people calling from the same place and they will get your credit card information and take your deposit and then never call you or Never follow up.

James T. May 16, 2023

a great service. they delivered my car across the country in timely manner and were always a good line of communication. Just remember that the original price they give is a quote. there are also many variables to be mindful of when shipping a car across the country, so it is important to be aware of this when arranging pick up and drop off times. I wasn't available for either pick up or drop off and I had friends meet up with the the drivers. My friends had no problem coordinating with the driver. My car made it safe and sound from Philadelphia to LA. This is probably one of the cheapest services for car delivery and I would definitely use them again.

Ed D. May 13, 2023

Bait and switch. $645 was changed to $1899 after they claim truck broke down. Then claimed Mom agreed to higher price but could not provide any proof so phone calls became bullying to get agreement. Rude and disrespectful customer service. Do not use this company.

Germán R. May 6, 2023

I know when I'm being misled and it felt very uncomfortable to have Jeff the sales rep from USA CARSHIP send me random responses that felt automated. On the day of shipping he drove the price of shipping up by 600%. I ended up doing the pick up myself. Made me feel really sick in my stomach with caution.

Brodie Sexton Feb 8, 2023

They were a total bait and switch. They offered to ship from NY to Oregon for $945. It ended up costing $1500. Additionally they said that they would pick up the car on a Tuesday but infact picked it up on a Thrusday. I had to stay home from work for three days. They were untruthful most times I spoke with them. One should never use them. I made the mistake of giving them a deposit otherwise I woulld have gone elsewhere.

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